| Location | Culver City, California (Remote) |
| Website | https://www.jazwares.com/careers |
As the Routing Supervisor, you will oversee the day-to-day operations of our routing team to ensure flawless execution of customer orders and deliveries! You will lead staffing, training, coaching, and performance management while proactively addressing challenges and monitoring chargeback compliance. Collaborating across departments and managing vendor relationships, you will ensure our established routing guidelines are consistently applied. Join our dynamic logistics team and help us drive operational excellence to deliver the future of play!
What You Will Do:
Manage the day-to-day operations of the routing team, including staffing, training, coaching, and delegating tasks effectively to ensure operational success
Evaluate employee performance by providing consistent, timely, and actionable feedback while driving a positive approach to organizational change
Ensure strict adherence to established customer procedures and routing guidelines across all daily operations
Proactively resolve customer-related issues regarding orders, routing, and delivery, escalating complex problems to the Routing Manager when necessary
Foster strong business relationships with carriers, facilities, and external vendors through a collaborative partnership approach
Provide robust analytical support by creating, monitoring, and sharing accurate visibility reports and chargeback compliance data
Collaborate cross-functionally with multiple departments to gather, share, and align on critical operational information
Perform other strategic initiatives and duties as requested
Supervisor Responsibilities: Yes
What We Are Looking For:
4+ years of transportation and warehouse experience
Strong proficiency in Microsoft Office, customer vendor portals, and standard transportation or dispatch tools
Exceptional analytical and problem-solving skills with a proven ability to thrive in a high-pressure, time-sensitive environment
Highly organized, detail-oriented, and dependable mindset with exceptional time-management capabilities to successfully meet strict deadlines
Outstanding written and verbal communication skills to effectively collaborate with internal teams, carriers, and customers
Demonstrated ability to adapt to shifting priorities while maintaining a highly professional attitude
Nice To Have:
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee, but provide the primary duties and responsibilities of the role. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
What We Offer
The salary range for this position is $70,304.00 - $80,400.00 / Yr. The base salary may vary based on experience, role tenure, performance, industry, and location. Eligibility for the annual performance incentive may apply. Jazwares is a multi-state employer, so the salary range may not apply to other states.
Our benefits package includes basic medical insurance that is 100% company-paid for employees and their children, employee basic life and AD&D insurance, a 401(K) retirement program with Jazwares matching up to 4% of pretax or post-tax deferrals, short and long-term disability, and tuition reimbursement.
Our work environment provides a flexible work schedule that includes Monday through Thursday on-site, with an optional WFH on Fridays, up to 20 workdays fully remote each year, and Time Off for vacation and sick leave. Through Jazwares Cares, you will have the opportunity to volunteer for up to 16 hours a year on community service projects.
Reasonable Accommodations
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Working at Jazwares
At Jazwares, we believe an innovative idea can come from anywhere and anyone. Through our three pillars, we foster innovation and encourage creativity in every area of our business.
Don't miss out on this extraordinary opportunity to be part of the fastest-growing toy company in the industry. Connect with us today, and let's shape the future of play together!
JAZWARES is an equal opportunity employer and does not discriminate in employment on the basis of race, color, sex, religion, national or ethnic origin, citizenship status, ancestry, disability, age, military status, marital status, sexual orientation, or any other characteristic protected by law. Jazwares is committed to providing reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
Who We Are
Jazwares, a Berkshire Hathaway company, is a leading global toy manufacturer with a robust portfolio of owned and licensed brands. Founded in 1997, Jazwares celebrates imaginative play with a progressive focus on identifying new and relevant trends to transform into high-quality products for consumers of all ages. Jazwares engages consumers through innovative play experiences with popular brands such as Squishmallows, Pokémon, Hello Kitty, Star Wars, Five Nights at Freddy’s, Disney, BumBumz, and BLDR. In addition to toys, offerings include costumes, games, and pillows. Headquartered in Plantation, Florida, Jazwares has offices worldwide and sells its products in over 100 countries. For more information, visit www.jazwares.com and follow us on LinkedIn, X, Instagram, and Facebook.
Recruitment Safety
Please be wary of unsolicited communications from individuals or websites you are not familiar with, or any communications requesting sensitive personal data or information. All official Jazwares employment information will come from our company email ending in @jazwares.com. Jazwares will never request any monetary payments at any point during its hiring process. If you have any questions about any unsolicited communications, you can reach out to
jazlegal@jazwares.com
. We look forward to you experiencing a safe and enjoyable application process at Jazwares!