Sign upLog in
See more jobs

Routing and Receiving Coordinator

Bray & Scarff

  • Laurel, Maryland
  • 7 days ago
  • $21–$25 Per Hour

Highlights

Collaborate closely with field crews to ensure schedules are followed, estimates align with actual job scope, and issues are addressed quickly Coordinate with the Parts Department to verify inventory accuracy and part availability before scheduling jobs. This role monitors workload, service priorities, and geography to build efficient routes, prepares estimates and quotes for customers, and physically receives and logs incoming parts.

Numbers & Facts

LocationLaurel, Maryland
Salary$21–$25 Per Hour

Description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
Compensation / Job Specifics
  • This position is posted at $21 - $25/hr
  • This position is in-person in Laurel Maryland
  • This work days for this position are Monday- Friday
  • Monday- Friday : 8:00AM - 5:00PM
Job Summary:
The Routing and Receiving Coordinator is responsible for organizing and finalizing the daily crew schedule and routes, preparing accurate job estimates, and receiving service parts into inventory. This role monitors workload, service priorities, and geography to build efficient routes, prepares estimates and quotes for customers, and physically receives and logs incoming parts. The Routing and Receiving Coordinator supports customer satisfaction, crew efficiency, and the overall operational flow of the Parts and Service Departments.
Essential Duties:
  •         Schedule crews efficiently each day based on workload, location, and service priorities
Plan and coordinate daily and weekly routes to maximize productivity and minimize drive time
  •         Prepare accurate job estimates and quotes for customers in a timely manner using Bluebook estimating software
Physically receive incoming service parts shipments and accurately enter them into the company inventory system
  •         Communicate with customers regarding scheduling, estimates, and service changes by phone, text, or the proprietary texting system
Collaborate closely with field crews to ensure schedules are followed, estimates align with actual job scope, and issues are addressed quickly
  •         Coordinate with the Parts Department to verify inventory accuracy and part availability before scheduling jobs
Handle customer and crew messages in a professional, customer-focused manner
  •         Maintain accurate scheduling records, estimate documentation, and customer information
Proactively problem-solve around weather delays, last-minute changes, or unexpected issues
  •         Follow all departmental procedures and standard operating workflows
Perform additional duties as assigned
Qualifications:
  •         Previous experience in scheduling, dispatching, route coordination, or estimating preferred
Strong organizational and time-management skills
  •         Excellent verbal and written communication skills
Ability to read job specifications and accurately calculate costs, materials, and labor
  •         Professional demeanor with a customer-first mindset
Ability to multitask, prioritize, and stay calm under pressure
  •         Comfortable using scheduling and estimating software, phones, and basic computer systems
Reliable, dependable, and detail-oriented
  •         CRM experience preferred; currently using FieldAware
Physical Requirements:
Ability to stand, walk, or sit for extended periods
  •         Ability to work in an office environment with regular computer use
Ability to physically receive and handle incoming parts shipments, including occasional lifting
Work Environment:
  •         Office and receiving-area based position within a fast-paced parts and service department
Daily scheduling and routing deadlines require strong time management
  •         Frequent interaction with field crews, parts staff, leadership, and customers
Work requires shifting priorities and managing time-sensitive requests
Compensation & Benefits:
  •         Competitive pay
401(k) with matching
  •         Dental, health, and vision insurance
Paid time off
Compensation: $21.00 - $25.00 per hour

Similar Jobs

See more jobs