| Location | Orlando, FL |
| Industry | Food and Beverage Production |
| Company Size | 10,000 employees or more |
| Year Founded | 1936 |
| Website | https://www.aramark.com/ |
Job Description
Title: Route Sales Driver
Requisition #: 683756
Location: Orlando, FL, US
Career Area: Food Service
Information at a Glance
The Route Sales Associate builds business partnerships with customers and is dedicated to meeting their expectations and requirements. Obtains customer information by engaging in ongoing conversations with key decision makers first hand and utilizes the obtained information to improve the customer product offerings and services. Capitalizes on sales opportunities and focuses on account retention with account ownership mentality. Complies with all DOT requirements while operating company vehicles safely and courteously. Learns the Service STARS culture and utilizes the acquired skills to expand sales within the established customer base and enhance client partnerships. Follows safe work practices and takes responsibility for his/her personal safety and watches out for the safety of others. Uses proper tools/equipment, and adheres to all safe work practices and policies in addition to the client's safety guidelines. Participates in Safety and Service STARS meetings on a monthly basis.
Duties and Responsibilities
Service: Establish and maintain effective and respectful relationships with customers and provide outstanding customer service by having an account ownership mentality. Focus on account retention and seek opportunities to improve the account by being the first/primary responder to all customer issues and opportunities. Ensure products are loaded/unloaded in a safe manner, proper items and quantities of merchandise are delivered on their regularly scheduled day, merchandise is stocked, products are rotated, and all equipments are maintained and cleaned.
Route Based Responsibilities: Operate Company vehicle safely and courteously while following the rules of the road. Verify the daily preventative maintenance of the vehicle and keep the interior of the truck clean, organized, and safely maintained. Comply with all DOT requirements.
Accountability: Responsible for and respectful of both customer and ARAMARK assets. Install and maintain appropriate inventory levels at customer locations and ensure proper quality and working condition. RSR is responsible for a complete and accurate accounting of all monies and product daily in accordance with established guidelines.
Communication: Communicate effectively in a variety of settings and styles. Practice attentive and active listening and communicate effectively under adverse conditions through the internal/external communication process. Communicate with the GM, RSM, CSM, and CSA's regarding customers and reports on pending problems, or on evidence of competitors in customer locations.
Performs other duties as required or assigned which are reasonable within the scope of the activities enumerated above.
We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.
Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.
Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.
Beyond great service
Another key part of what makes us different is something we call service excellence.
To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.
We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.
Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.
We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.
The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.