Rooms Coordinator

TheRole Quint is looking for a Rooms Coordinator to join our growing events team. The role will be responsible forsupportingthedevelopingandmaintainingofrelationshipswithinternalandexternalstakeholdersto execute and fulfill overall event objectives. You are a customer service whiz with a gift for making clients feel like VIPs. You can support events seamlesslyandsimultaneouslyfrombeginningtoend.Youaredetailorientedandforwardthinking.You thrive working in a fast-paced and collaborative environment. And you're fun, friendly, and driven.

Responsibilities ClientRelations

SupportrelationshipsbetweenQuintclientsand/orpotentialclientsandHotelPartners.

Identifyclientneedsandprovideexceptionalcustomerservice.

SupportQuint-RoomsDivisionteammanagingclientprogramsand/orevents.

Rooms/EventManagement

Assistwithmanagingclients'/events'sub-blocks(vendors,artists,productionteams,sponsors, etc.)

Work with clients' internal departments toconfirmeventrequirementsareaddressedandmet,andto ensure seamless implementation of each event for the client.

Implementeventprojectchecklistsforallexistingeventsandnewevents.

Roominglistmanagementincludes;reviewingcutoffdatesandcollectingroominglistsfrom clients,ensuringaccuracyofinternalsystems&hotelbookingsystems(confirmation#,check in/check out dates, rates).

Auditinghotelratesagainstourcontractedratestoensurelowestrateforourclientsandguests.

Auditinghotelinventorytoensurewehaveenoughroomsforclientsandguestsoncecontracted

Requirements EducationandExperience

ProficientinGoogleapplications,MSWord,Excel,andeventmanagementprogramsandCRM such as ARN, ZOHO, and SalesForce.

Abilitytomaketimelyandsounddecisionsaffectingclient,attendee,orhotelexperience.

Strongworkingknowledgeofpolicies,proceduresandpracticesusedinhotels.

Bachelor'sdegreeinrelatedfield;preferableemphasisinsportsmanagement,hospitality,and event planning.

Threeormoreyearsofhotelmeeting/eventcoordinationorequivalentcombinationof education and experience.

Physical

Mustbeabletoliftupto15pounds

Abilitytoworknightsandweekendsasneeded.

Abilitytobeseatedforlongperiodsoftime.