Room Service Delivery Attendant (On Call)

Loews Hotels

  • Saint Louis, MO
  • 30+ days ago

    Highlights

    Team members support 216 guestrooms, 17,000 square feet of event space, multiple dining venues and memorable guest experiences with stadium-area views. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

    Numbers & Facts

    LocationSaint Louis, MO

    Description

    Live! by Loews - St. Louis offers careers at Ballpark Village in a hotel connected to sports and entertainment energy. Team members support 216 guestrooms, 17,000 square feet of event space, multiple dining venues and memorable guest experiences with stadium-area views.

    Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

    Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

    Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

    What We Offer:

    • Competitive health & wellness benefits, 401(k) & company match
    • Paid Sick Days, Vacation, Holidays & Paid Bereavement
    • Training & Development opportunities, career growth
    • Tuition Reimbursement
    • Pet Insurance & Pet Bereavement
    • Team Member Hotel Rates, other discounts, perks & more
    • Discounted Parking including game days & special events
    • Complimentary meals in Team Member Café while working
    • Discounted perks for Ballpark Village and St. Louis Cardinals Store
    • Community volunteer opportunities
    • Benefits are subject to eligibility and may vary by position

    What We're Looking For:

    A warm and detail-oriented Room Service Delivery Attendant who takes pride in creating exceptional in-room dining experiences. You'll be the face of Loews Hotels' hospitality, ensuring every guest feels valued and cared for. From delivering meals with precision to anticipating guest needs, you'll play a key role in making stays memorable and stress-free.

    Who You Are:

    • Service-Oriented Professional: You thrive on delivering outstanding guest experiences with a genuine smile.

    • Clear Communicator: You convey information confidently and courteously, both in person and over the phone.

    • Detail-Driven: You ensure every tray, cart, and table setup meets the highest standards of presentation.

    • Adaptable Team Player: You work seamlessly with kitchen and bar teams to keep service smooth and timely.

    • Dependable and Positive: You bring reliability and a can-do attitude to every shift.

    • Veterans and military spouses encouraged to apply.

    What You'll Do:

    • Deliver food, beverages, and amenities promptly and accurately to guest rooms.

    • Set up trays, carts, or in-room dining tables with precision and care.

    • Greet guests warmly, explain orders, and respond to questions with professionalism.

    • Ensure orders meet hotel presentation standards and address any guest concerns promptly.

    • Coordinate with kitchen and bar teams to guarantee timely preparation and delivery.

    • Maintain cleanliness and organization in room service areas; clear used trays and restock supplies.

    • Follow all food handling and sanitation guidelines to uphold safety standards.

    • Regular attendance in conformance with standards.

    • May be required to work varying schedules to reflect business needs.

    • Required to attend all mandatory training sessions and meetings.

    • Perform other duties as assigned.

    Your Qualifications Include:

    • Knowledge of quality food service techniques and standards.

    • Ability to lift and carry food service trays weighting 35 plus pounds.

    • Strong communication and customer service skills.

    • Ability to multitask and work efficiently in a fast-paced environment.

    • Ability to work flexible schedule to include weekends and holidays.

    • Prior experience in food service operation preferred.