Room Service Clerk

Position: Clerk              
Department:  Room Service

     Primary Responsibilities:

• Answer telephones
• Take food orders from guest
• Follow guidelines to run a proper room service register
• Organize and prepare hang tags
• Able to put orders into the pos system
• To think and react quickly on your own

Secondary Responsibilities:
• Assist room service staff when needed and able.
• Assist room service managers when needed and able

Normal Working Hours:
• Part-Time, Not to exceed 64hrs within a 2 week period. Will be no set days off.
• Full Time - could be 30-40 hours a week.

The selected candidate must be able to uphold the Greenbrier’s Vision as well as demonstrate the 12 Greenbrier values of safety, honesty, excellence, respect, empowerment, pride, teamwork, loyalty, commitment, cleanliness, responsibility and fairness

Past Work Experience Requirements:

• Telephone communications preferred.
• Customer service preferred

Educational Requirements:

• High School Diploma or G.E.D. preferred

Communication Skills Requirements:

• Excellent telephone etiquette
• Good inter-departmental communication

Technical Requirements:
• Computer skills
• POS knowledge preferred. 

Required Supervision:

• Report to Room Service management.

Other Requirements:
• People person, positive attitude, adaptable to change
• Must be a team player, smile, able to handle stressful situations.

*Requirements are subject to change