At The Wayback, the guest experience lives in the details and nowhere is that more true than in the rooms. As a Room Attendant, you are an essential part of what makes a stay here feel special ensuring every space is spotless, inviting, and ready to wow the next guest who walks through the door. This is a role for someone with a sharp eye for detail, a pride in their work, and an understanding that a perfectly turned room is its own kind of hospitality.
What You'll Do
Room Care & Standards
Clean and service guest rooms to the highest standards, ensuring each space is fresh, inviting, and fully stocked for incoming guestsFollow all AATMOS housekeeping departmental standards, policies, and procedures on every shiftMaintain inventory of necessary supplies and communicate needs to the appropriate team membersReport any room issues, damages, or maintenance needs promptly to the appropriate department for immediate resolutionFollow all safety and sanitation policies at all times
Guest Experience & Team Support
Respond promptly and professionally to guest special requests for miscellaneous itemsAttend morning huddles and stay current on daily priorities, room assignments, and property updatesAssist other departments when needed to ensure seamless service across the propertyMaintain a friendly, professional presence in all guest and team member interactions
