Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.
Hotel Overview:
Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont's luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa.
This property is destined to become an illustrious destination in the Central Business District, nearby the city's renowned and historic French Quarter.
- Clean and service guest rooms, suites, bathrooms, and assigned hotel areas in accordance with luxury hospitality and brand cleanliness standards
- Make beds, change linens, replenish towels, toiletries, and guest room amenities according to hotel procedures
- Dust, vacuum, sanitize, mop, and maintain cleanliness of furniture, fixtures, floors, windows, mirrors, and surfaces
- Inspect guest rooms to ensure cleanliness, presentation, functionality, and readiness for arriving guests
- Report maintenance concerns, safety hazards, missing items, or damaged equipment promptly to leadership
- Maintain organization and cleanliness of housekeeping carts, storage rooms, linen closets, and operational work areas
- Respond promptly and professionally to guest requests and housekeeping service needs
- Follow established cleaning procedures, chemical handling guidelines, sanitation standards, and workplace safety procedures
- Ensure proper handling and security of guest belongings and hotel property at all times
- Support deep cleaning projects, VIP arrivals, special requests, and turndown service operations as assigned
- Collaborate effectively with Housekeeping leadership, Engineering, Front Office, and operational teams to support seamless guest experiences
- Maintain productivity standards and complete assigned room quotas within established timeframes while upholding quality expectations
- Uphold luxury hospitality standards through professionalism, appearance, attention to detail, and guest service excellence
- Perform additional duties as assigned to support hotel operations
- Previous housekeeping, hotel, cleaning, hospitality, or guest room attendant experience preferred
- Luxury hotel or upscale hospitality experience preferred
- Strong attention to detail and organizational abilities
- Ability to work efficiently in a fast-paced environment while maintaining quality standards
- Ability to work independently and collaboratively within a team-oriented environment
- Strong communication and guest service skills
- Ability to follow instructions, operational procedures, and cleaning standards consistently
- Professional appearance and positive attitude required
- Ability to maintain confidentiality and professionalism regarding guest information and belongings
- High school diploma or equivalent preferred
- Ability to work flexible schedules including mornings, evenings, weekends, holidays, and extended shifts as operationally required
- Must be legally authorized to work in the United States
All your information will be kept confidential according to EEO guidelines.