Room Attendant - Hilton Tucson El Conquistador

Desert Hospitality Management

  • Oro Valley, Arizona
  • 30+ days ago

    Highlights

    Notify the Front Desk when rooms are ready to be released for sale and report any delays to a supervisor. Maintain a clean, organized, and fully stocked linen cart and supply area.

    Numbers & Facts

    LocationOro Valley, Arizona

    Description

    Position Summary

    The Housekeeping Room Attendant is responsible for cleaning and servicing guest rooms and assigned areas in a timely, efficient, and organized manner to ensure a safe, comfortable, and welcoming environment for all guests.

    Primary Responsibilities

    • Clean and service assigned guest rooms according to hotel standards, including making beds, dusting, vacuuming, sanitizing bathrooms, and replenishing amenities.

    • Ensure rooms are cleaned, inspected, and ready for occupancy within established time standards.

    • Notify the Front Desk when rooms are ready to be released for sale and report any delays to a supervisor.

    • Identify and report maintenance or safety issues promptly.

    • Respond courteously and efficiently to guest requests, ensuring follow-up and guest satisfaction.

    • Maintain a clean, organized, and fully stocked linen cart and supply area.

    • Safeguard all assigned equipment, keys, and supplies.

    • Follow lost-and-found procedures and report all discovered items to a supervisor.

    • Participate in team cleaning and self-inspection programs to maintain quality standards.

    • Maintain a professional appearance and positive attitude at all times.

    • Follow all company policies, procedures, and safety guidelines.

    • Perform other duties as assigned by management.

    Qualifications

    Education & Experience:

    • Basic reading, writing, and math skills preferred

    • Prior housekeeping experience is helpful but not required

    Certification or License:

    • None required

    Skills & Abilities

    • Strong attention to detail

    • Good organizational and time-management skills

    • Ability to work independently and as part of a team

    • Strong customer service skills

    • Ability to identify and solve basic problems

    Working Conditions

    • Requires standing, walking, bending, lifting, and reaching throughout the shift

    • Work may include weekends, holidays, and overtime as needed

    • Fast-paced work environment

    • Regular exposure to cleaning chemicals and dust

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