Roofing Installation Manager

Installation Manager 

The Roofing Installation Manager is responsible for leading the successful execution of residential roofing and exterior construction projects from pre-construction through final completion. This role oversees job-site safety, installation quality, scheduling coordination, subcontractor performance, and customer satisfaction while ensuring projects are completed efficiently and to company standards.

The ideal candidate is a hands-on field leader who thrives in a fast-paced environment, communicates effectively with customers and crews, and takes pride in delivering exceptional project outcomes.

What Success Looks Like

In this role, success means:

• Projects completed on time and within scope
• High customer satisfaction and positive online reviews
• Safe, organized, and efficient job sites
• Strong subcontractor accountability and workmanship quality
• Minimal punch-list items and warranty callbacks

Key Responsibilities 

• Oversee residential roofing and exterior installation projects from pre-construction through final completion
• Coordinate schedules, materials, subcontractors, equipment, and permits to ensure projects are installation-ready
• Serve as the primary point of contact for customers throughout the project lifecycle, providing updates and resolving issues as needed
• Conduct job-site inspections to ensure installation quality, safety compliance, and adherence to company and manufacturer standards
• Lead subcontractors and crews to maintain productivity, workmanship quality, and professional job-site standards
• Manage change orders, project documentation, and project closeout activities, including final walkthroughs and customer reviews
• Identify and resolve project challenges quickly to maintain timelines, customer satisfaction, and operational efficiency
• Maintain safe and organized job sites in compliance with company policies and applicable safety regulations
• Manage multiple active projects simultaneously while maintaining strong communication and attention to detail
• Support continuous improvement initiatives focused on quality, efficiency, and customer experience

Qualifications 

Required:  

• Minimum of five (5) years of experience in the construction industry with demonstrated expertise in roofing and siding installations.
• Experience in residential roofing a must 
• Valid driver's license with the ability to operate a company vehicle and maintain insurability under the Company's Commercial Auto Policy.
• Ability to travel throughout New England
• Ability to read, interpret, and execute project documents, specifications, and installation drawings.
• Proficiency in CRM systems like ServiceTitan and Microsoft Office applications. 
• Excellent verbal and written communication skills with the ability to interact professionally with customers and internal teams.
• Strong organizational skills with exceptional attention to detail.
• Proven ability to manage multiple projects simultaneously under tight deadlines.
• Bilingual is preferred. 

Preferred: 

• CDL license designation  

The Ideal Candidate

• Experienced in residential roofing or exterior construction project management
• Comfortable leading crews and holding subcontractors accountable
• Organized and detail-oriented with strong follow-through
• Confident communicating with homeowners and internal teams
• Able to balance multiple projects in a fast-paced environment
• Solutions-oriented and calm under pressure

Performance Expectations

This role is evaluated based on:

• Safety performance and job-site compliance
• Installation quality and reduced warranty callbacks
• On-time project completion
• Customer satisfaction and successful project closeout

Schedule & Compensation 

• Competitive base salary
• Performance-based bonus opportunities
• Company vehicle or vehicle allowance
• 8–10 hour shifts with weekend work as needed

Location: Etna/Bangor, Maine - home base - role covers surrounding territory, going to projects in company provided vehicle 

Pay Range: $70,000

Job Type: Full-time

FLSA: Exempt, Salary