RN Patient Logistics - Transfer Center FT Days

Major Responsibilities  

• Patient Transfer Coordination: Facilitate safe and timely transfers of patients with emergent, urgent, or medically complex conditions; collaborate with physicians, transport staff, and other healthcare providers to ensure appropriate patient placement. 

• Clinical Assessment: Perform triage assessments to determine the appropriate level of care and subspecialty needed for transferring patients; utilize clinical knowledge to gather and review patient information, ensuring all necessary data is collected for transfer decisions. 

• Communication: Utilizing closed-loop communication act as a liaison between referring and receiving facilities, facilitating verbal communication and documentation of transfer requests; coordinate with multiple clinicians to discuss patient cases and determine the best course of action; provide exceptional customer service to patients, families, and external healthcare providers. 

• Interprofessional Collaboration: Collaborate effectively with interdisciplinary teams to deliver patient-centered care, ensuring shared decision-making, and optimal outcomes; determination of when to use the chain of escalation/resolution when appropriate. 

• Documentation: Document all transfer activities in electronic medical record (EMR) and transfer center software; prepare and review monthly reports on transfer center activities and trends. 

• Quality & Safety Improvement: Participate in quality improvement activities to enhance transfer center processes and patient outcomes; monitor and report trends related to patient transfers; participate in debriefing sessions as necessary to address adverse events; 

Minimum Job Requirements 

Education 

ADN (associate’s degree in nursing) 

Certification / License 

Licensed Registered Nurse (RN) in relevant state 

Work Experience 

Minimum 3 years of nursing experience 

Knowledge / Skills / Abilities 

Strong verbal and written communication skills.Proficiencyin using electronic medical records and telehealth technology.Excellent critical thinking and problem-solving skills.Ability to work efficiently under pressure and manage multiple tasks simultaneously.Strong interpersonal skills to effectively collaborate with healthcare team. Must be able and available to work on-site 

Physical Requirements and Working Conditions 

Preferred Job Requirements 

Education 

BSN (bachelor’s degree in nursing) 

Certification / License 

Certified Acute Care Virtual Registered Nurse (CAVRN) 

Experience 

Critical Care or Emergency department experience advantageous 

Knowledge / Skills / Abilities