Cancer, Clinical Information, Clinical Outcomes, Community Relations, Customer Support/Service, Healthcare, Hospital, Needs Assessment, Nursing, Nursing Credentials, Oncology, Patient Assessment, Patient Care, Patient Education, Performance Management, Philosophy, Registered Nurse (RN), Standards of Care, Strategic Planning, Team Player, Training/Teaching, Treatment Plan
Summary
The RN, Nurse Navigator utilizes a collaborative process to assess, plan, implement, facilitate, and monitor patients along their clinical pathways. The RN, Nurse Navigator works closely with the patient and family, making appropriate referrals to meet the individual, cultural, and spiritual needs of the patient. The RN, Nurse Navigator monitors and evaluates the services provided to the patient.
Essential Duties and Responsibilities
These duties and responsibilities described below represent the general tasks performed on a daily basis. Other duties may be assigned as needed to support the vision, fulfill the mission, and uphold the values of the organization.
Attend required hospital-wide orientations, meetings, and in-services
Demonstrate a commitment to flexible work scheduling when necessary to ensure patient care
Perform other duties as assigned
Demonstrate an understanding of Cancer Services management philosophy and principles, and the patient/family orientation to their specific program
Coordinate procedures and evaluations to meet the standard of care established by the American Cancer Society and related subcommittees
Identify, educate, and guide patients with a cancer diagnosis or abnormal finding through clinical pathways in collaboration with physicians and the healthcare team
Identify patients’ physical, psychosocial, spiritual, and cultural needs through ongoing assessment; make appropriate referrals to the cancer healthcare team and community resources
Develop an individualized plan of care for each patient/family based on assessed needs
Communicate pertinent clinical information to appropriate members of the healthcare team regarding patient/family desired outcomes and treatment choices
Establish and maintain positive relationships with community and referring physicians
Maintain ongoing communication among patient/family, providers, and sites of care to ensure continuity and coordination of care
Work collaboratively with Chesapeake Regional Healthcare departments to meet program and health system goals
Document all activities and decisions related to patient care in compliance with state and national regulatory standards
Gather quality and performance improvement data for the program steering committee and the Cancer Committee as requested
Advocate for the highest level of customer service; ensure the center meets or exceeds internal and external customer expectations
Participate in strategic planning
Provide education and support to patients/families through support groups, educational materials, individual teaching, programs, and community outreach
Supervisory Responsibilities
Reports to: Director, Operations CRMG
Supervises: N/A
Responsibilities: N/A
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
Minimum Required Education: Bachelor’s Degree in Nursing from an accredited program
Preferred Education: N/A
Experience: Prior navigator experience preferred; 2–3 years of nursing experience (preferably in oncology) required
Preferred Education: N/A Experience: Prior navigator experience preferred. 2-3 years nursing experience (preferably related to oncology) required.
Certificates, Licenses, Registrations :Current RN License
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Chesapeake Regional Healthcare