The RN Case Manager is responsible for coordinating and managing all aspects of patient care, conducting comprehensive assessments, developing individualized care plans, collaborating with the interdisciplinary team, and providing clinical support and education to patients and families. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.

Position Overview

Seeking an experienced and compassionate Hospice Registered Nurse (RN) Case Manager to provide comprehensive end-of-life care to patients in their homes throughout the Seven Hills, Ohio service area. The RN Case Manager is responsible for coordinating and managing all aspects of patient care, conducting comprehensive assessments, developing individualized care plans, collaborating with the interdisciplinary team, and providing clinical support and education to patients and families. This role requires strong hospice case management experience, proficiency with Homecare Homebase (HCHB), and the ability to manage an independent field-based caseload.

Schedule & Work Details

• Location:  Seven Hills, OH 44131
• Schedule: Full-time, 40 hours per week
• Work Days: Monday through Friday
• Shift: 8:00 AM - 4:30 PM
• Availability Requirement: Must be available during scheduled hours
• On-Call Requirement: None
• Travel Requirement: Yes, 50% to 75% travel between patient visits
• Multiple Locations Per Shift: Yes
• Patient Home Visits: Yes
• Interview Process: Virtual interview with Executive Director
• Pay Rate: $51.00 - $53.00 per hour

Key Responsibilities

• Manage a caseload of hospice patients and serve as the primary clinical point of contact throughout the patient's hospice journey.
• Conduct comprehensive nursing assessments and ongoing evaluations of patient condition, symptoms, and care needs.
• Develop, implement, and update individualized hospice plans of care in collaboration with the interdisciplinary team and attending physician.
• Provide skilled nursing care and symptom management for patients with terminal illnesses.
• Assess and manage pain, comfort measures, and end-of-life symptoms to promote quality of life.
• Educate patients, families, and caregivers regarding disease progression, symptom management, medications, hospice services, and available resources.
• Coordinate care with physicians, social workers, hospice aides, chaplains, therapists, and other members of the care team.
• Monitor patient status and communicate significant changes in condition to the appropriate providers.
• Complete accurate and timely documentation in Homecare Homebase (HCHB).
• Participate in interdisciplinary team meetings, case conferences, and care planning discussions.
• Provide emotional support and guidance to patients and families throughout the hospice experience.
• Ensure compliance with hospice regulations, Medicare guidelines, agency policies, and professional nursing standards.
• Coordinate admissions, recertifications, and discharges as needed.
• Supervise and collaborate with hospice aides and other support staff involved in patient care.

Required Qualifications

• Active Registered Nurse (RN) license.
• Current CPR certification.
• Previous Hospice RN Case Management experience.
• Experience using Homecare Homebase (HCHB).
• Valid driver's license, reliable transportation, and proof of insurance.
• Ability to travel extensively throughout the service area.
• Strong clinical assessment, critical thinking, and care coordination skills.
• Excellent communication and documentation abilities.

Preferred Qualifications

• Strong symptom management and end-of-life care expertise.
• Experience managing an independent hospice caseload.
• Exceptional patient and family education skills.
• Ability to build trust and rapport with patients, caregivers, and interdisciplinary team members.
• Knowledge of Medicare hospice regulations and compliance standards.
• Compassionate, empathetic, and patient-centered approach to care.

Pride Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity
Pride Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment
Pride Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Only applicable for Kentucky positions: For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.
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