Overview:
The RN clinic triage specialist is the point of contact for patients and supporting medical professionals to address and coordinate ongoing medical care for patients.
The is a part time position and will work 3 days a week. The days each week will rotate. Hours are between 7:45a-5:15p
Responsibilities:
- Triage and document all incoming clinical phone calls including patient calls for emergencies or questions involving their care and pharmacy calls, medication clarifications, drug interactions to support quality patient care.
- Communicate information on behalf of physicians, physician assistants and nurse practitioners to patients as directed.
- Document messages in patient chart as needed
- Manage new, renewal, and/or refill prescriptions for patients via EMR system and checking all prior disbursement to patient
- Adherence to compliance and completion of compliance training.
- Performs other related duties as assigned.
Qualifications:
Education
- RN required
- 3 years related clinical or complex scheduling experience preferably in Dermatology or a similar specialty.
Knowledge, Skills and Abilities
- Must be detail oriented.
- Must have excellent communication skills and the ability to communicate effectively orally and in writing.
- Demonstrated leadership experience. Must be able to demonstrate leadership by serving as an example to others with regard to professional behavior, handling multiple tasks, maintaining a positive attitude, and in response to organizational change.
- Must possess excellent leadership, organizational, and computer skills.
- Ability to work effectively and cooperatively with staff, board, clients, and the public.
- Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
- Ability to use time productively and contribute to high levels of company operational efficiency and effectiveness.
- Ability to maintain confidentiality of information.