Administrative Skills, Communication Skills, Customer Relations, Customer Support/Service, Documentation, Health Plan, Home Care, Leadership, Multitasking, Nursing, On Call, Onboarding, Organizational Skills, Patient Care Authorizations, People Management, Performance Analysis, Process Management, Registered Nurse (RN), Regulatory Compliance, Staff Training, Time Management
LOCATION
Raleigh, NC
POSTED
2 days ago
RN Clinical Supervisor — Broadway Home Care (Raleigh, NC)
About the Role Broadway Home Care is seeking an experienced RN Clinical Supervisor to lead the clinical and operational functions of our Raleigh office. This is a hands-on leadership role for a nurse who thrives in a fast-paced home care environment and wants full ownership over how a care team runs — from the moment a referral comes in through ongoing client and caregiver management. You'll be the clinical and operational backbone of the agency, working closely with our referral coordinator, care team, and administrative staff to ensure every client receives timely, well-coordinated, compliant care.
What You'll Do
Oversee referral management and intake, working closely with the Referral Coordinator to ensure timely response and smooth onboarding of new clients
Verify insurance eligibility and manage the authorization process for client services
Coordinate and oversee client scheduling, ensuring caregiver assignments align with client needs and authorized hours
Conduct RN field visits for client admissions and periodic reassessments
Directly manage and support the CNA/PCA caregiver team, including scheduling oversight, performance, and day-to-day support
Lead orientation and onboarding for all new hires, ensuring staff are properly trained and compliant from day one
Monitor and maintain employee compliance (certifications, training, required documentation, and regulatory requirements)
Oversee agency paperwork and documentation to ensure accuracy, completeness, and compliance with state and payer requirements
Serve as the on-site operational lead for the office, managing day-to-day workflow across departments
Participate in the on-call rotation to support clients and caregivers outside of normal business hours
What We're Looking For
Active, unrestricted RN license in North Carolina
Prior experience in home health or home care required; supervisory or leadership experience strongly preferred
Working knowledge of client authorizations, care plan development, and home care compliance requirements
Strong organizational skills and the ability to manage multiple priorities across clinical and administrative functions
Comfortable working independently and taking ownership of office operations
Excellent communication skills and the ability to build strong relationships with clients, families, caregivers, and referral sources
Reliable transportation for field visits within the Raleigh area
What We Offer
Competitive compensation based on experience
Meaningful leadership role with real autonomy and impact
Supportive corporate team available for guidance on higher-level issues
Opportunity to shape and build processes in a growing home care agency
Broadway Home Care is an equal opportunity employer.