RN Clinical Liaison (Collin and N. Denton Counties)

Are you a skilled clinician with a talent for building relationships and a passion for expanding access to quality end-of-life care? We are seeking an RN Clinical Nurse Liaison to join our team. In this unique role, you will serve as the vital link between the community and our agency, driving the promotion of our hospice programs while providing expert clinical assessment for new patients. If you are a Registered Nurse who excels at both high-level strategy and hands-on patient admissions, we invite you to apply.

For nearly 100 years, the Visiting Nurse Association of Texas (VNA) has been a trusted pioneer in hospice care, helping our neighbors age with dignity and independence. Our mission-driven work spans 16 counties across North Texas—including Collin, Dallas, Denton, Kaufman, and Tarrant to rural communities in Fannin and Navarro—ensuring no one faces life's transitions alone. As a non-profit, we prioritize people over profits, treating every patient like family and maintaining a gold standard of clinical excellence. Beyond hospice, our community roots run deep through programs like Meals on Wheels.

We offer a competitive salary with mileage reimbursement and a comprehensive benefits package, including medical, dental, vision, and short- and long-term disability coverage. Employees also receive a 401(k) with a 6% company match and two-year vesting, generous PTO with six paid holidays and flexible days, professional development and education reimbursement opportunities, and the support of a mission-driven work environment.

Job Summary

As an RN Clinical Nurse Liaison, your primary mission is to act as the face of VNA in the community, developing and promoting hospice services while ensuring clinical standards are met. You will handle General Inpatient (GIP) and routine admissions, acting as the primary RN contact for hospital-based transitions and ensuring a seamless journey for patients and their families.

Key Responsibilities

• Community Liaison: Build and maintain effective working relationships with physicians, community agencies, and the public to foster a deep understanding of VNA services.
• Clinical Admissions: Perform GIP and routine admissions in hospitals, facilities, or homes; evaluate patients for hospice criteria in collaboration with physicians.
• Strategic Planning: Partner with the Director of Marketing and Chief Nursing Officer to analyze metrics, update strategic plans, and document activities within Salesforce.
• Compliance & Advocacy: Ensure all marketing and clinical activities comply with local, state, and federal laws, while serving as a clinical resource for the Interdisciplinary Team (IDT).
• Public Relations: Establish and maintain a public relations program to interpret agency services for the professional and lay public.

Qualifications

• Education: Graduate of an accredited college or university is preferred; current and verifiable Texas RN licensure is required.
• Experience: Proven experience in the healthcare arena; hospice experience is strongly preferred.
• Skills: Strong ability to establish professional relationships, excellent communication skills, and proficiency in timely, compliant documentation (Texas BON standards).
• Requirements: * Valid Texas Driver’s License, reliable transportation, and current auto liability insurance.
  • Proof of CPR certification, TB testing, and Hepatitis acceptance/declination.
  • Ability to pass a criminal background check.

Working Conditions

This role requires significant local travel and a flexible schedule to meet the needs of the community and referring facilities. You must be able to handle stressful situations with a calm, courteous demeanor and work effectively in both office and facility environments. The position involves sitting for periods of documentation and navigating various weather conditions during travel.

Visiting Nurse Association (VNA) is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination, harassment, and retaliation. Employment decisions are made based on business needs, job requirements, qualifications, and individual merit.

VNA does not discriminate against applicants or employees on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. 

This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, compensation, benefits, training, discipline, termination, and all other terms and conditions of employment. 

VNA prohibits harassment, discrimination, and retaliation against any individual who reports concerns, participates in an investigation, or exercises rights protected by law. Employees who believe they have experienced or witnessed discrimination, harassment, or retaliation are encouraged to report their concerns through the Company's reporting procedures so they can be promptly investigated and addressed.

VNA will provide reasonable accommodations to qualified individuals with disabilities and, where required by law, for sincerely held religious beliefs or practices.