RN Afterhours Care Manager

Gentiva Health Services Inc

  • Henderson, NC
  • 30+ days ago

    Highlights

    The Afterhours Care Manager RN is responsible for assessing and coordinating patient and family needs during after-hours shifts and maintaining primary clinical oversight for assigned patients. Provide direct in-person patient care during on-call weekend and after-hours shifts including assessments admissions routine visits death visits and live discharges.

    Numbers & Facts

    LocationHenderson, NC

    Description

    Overview

    Expand Access. Support Families. Elevate After-Hours Care.

    We are seeking a dedicated Afterhours RN Care Manager to provide high-quality compassionate hospice care outside standard business hours. This role ensures seamless coverage continuity of care and strong clinical management for patients and families during nights weekends and on-call hours.

    Monday to Thursday 5pm - 8am

    About the Role

    The Afterhours Care Manager RN is responsible for assessing and coordinating patient and family needs during after-hours shifts and maintaining primary clinical oversight for assigned patients. This includes routine visits admissions death visits urgent after-hours calls and any visit assigned per the patients plan of care. This role serves as an active member of the Interdisciplinary Group IDG to ensure coordination between physicians families and the hospice team. Clinical administrative responsibilities workflow auditing and survey readiness support are also part of this role.

    Essential Functions

    Ensure appropriate delivery of hospice services to eligible patients and families.

    Provide direct in-person patient care during on-call weekend and after-hours shifts including assessments admissions routine visits death visits and live discharges.

    Conduct initial and ongoing assessments of physical emotional psychosocial and spiritual needs.

    Support the IDG process through chart reviews plan of care updates and interdisciplinary communication.

    Develop and revise the Hospice Plan of Care in collaboration with physicians and IDG members.

    Educate patients and families on disease progression symptom management medications and hospice philosophy.

    Communicate significant changes in patient condition promptly to hospice and attending physicians.

    Maintain accurate timely clinical documentation including assessments care plans and notes.

    Assist with rescheduled missed or reassigned visit requests based on triage direction.

    Participate in calendar and scheduling modifications including service codes and clinician assignments.

    Support administrative and compliance activities including workflow audits survey readiness tasks and documentation collection.

    Assist with TPE reviews QAPI efforts and regulatory compliance.

    Ensure infection control standards and universal precautions are consistently followed.

    Provide leadership and guidance to field staff conduct supervisory visits when appropriate.

    Participate in required meetings after-hours updates and trainings.

    Maintain proficiency in pain and symptom management for hospice and end-of-life care.

    Promote the organizations core values and maintain a culture of compassion professionalism and teamwork.

    Perform other duties as assigned.

    About You

    Education and Experience

    Current RN license in the state of employment

    Graduate of an accredited nursing program

    Minimum one year of RN experience in acute care oncology long-term care hospice or home health

    Must meet any state-specific requirements

    Licenses and Certifications

    Active RN license

    CPR certification in-person

    Valid drivers license reliable transportation and current auto insurance

    Skills and Competencies

    Strong knowledge of hospice principles MedicareMedicaid regulations and best practices

    Ability to conduct thorough patient assessments and develop individualized care plans

    Effective communication with patients families physicians and interdisciplinary team members

    Strong time-management and prioritization skills in a fast-changing environment

    Proficiency with EMR systems HomeCare HomeBase preferred Microsoft Office and mobile technologies

    Ability to maintain confidentiality demonstrate integrity and support quality outcomes

    Leadership skills to support and guide field staff

    Ability to manage administrative documentation and compliance responsibilities accurately

    Personal Traits

    Sensitivity to end-of-life needs and the emotional realities families face

    Flexibility to shift tasks and respond to urgent needs

    Professionalism maturity teamwork and resilience under pressure

    Ability to communicate effectively with individuals from diverse background

    We Offer

    Benefits for All Associates Full-Time Part-Time & Per Diem

    Competitive Pay

    401k with Company Match

    Career Advancement Opportunities

    National & Local Recognition Programs

    Teammate Assistance Fund

    Additional Full-Time Benefits

    Medical Dental Vision Insurance

    Mileage Reimbursement or Fleet Vehicle Program

    Generous Paid Time Off 7 Paid Holidays

    Wellness Programs Telemedicine Diabetes Management Joint & Spine Concierge Care

    Education Support & Tuition Assistance ASN to BSN BSN to MSN

    Free Continuing Education Units CEUs

    Company-paid Life & Long-Term Disability Insurance

    Voluntary Benefits Pet Critical Illness Accident LTC

    Legalese

    This is a safety-sensitive position

    Employee must meet minimum requirements to be eligible for benefits

    Where applicable employee must meet stage specific requirements

    We are proud to be an EEO employer

    We maintain a drug-free workplace

    ReqID 2026-135242

    Category Registered Nurse

    Position Type Full-Time

    Company Gentiva Hospice

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