RMA Coordinator

Summary:

Transponder Assembly and Production failure analysis for Post Sale support activities. Coordinate with planner/manufacturing/engineering/material team to achieve customer expectation. This position will report to production.

Duties & Responsibilities:

• Lead and follow up post sale support activities within Fabrinet West organization to meet customer expectation.
• Interface with team both of planning and technical plan.
• Generate and/or reports require by customer.
• Provides customers with RMA numbers and instructions for returning products.
• Monitors back orders and repair orders.
• Coordinate MRB/QRB activities
• Coordinate Quality Return RMA Activities
• Follow up on items left over a long period of time
• NMCR subject matter expert (will be trained)
• Organize and control WIP system

Qualifications:

Education:Secondary/HighSchool,Certificate,Diploma

Experience: 1 -3 years minimum in electronics assembly manufacturing environment

Required Skill: Good command in English/Fast Learner/Self Motivated and Able to work under pressure