Risk Management Specialist

This position is responsible for maintaining claim documentation, monitoring claim activity, communicating with internal and external parties, and ensuring claims continue to move through the appropriate process in a timely and accurate manner. Summary: The Risk Management Claims Coordinator supports the organization's Risk Department by assisting with the administration and coordination of insurance claims, including workers' compensation and other corporate claims.

Kforce has a client that is seeking a Risk Management Specialist in Washington, DC. Summary: The Risk Management Claims Coordinator supports the organization's Risk Department by assisting with the administration and coordination of insurance claims, including workers' compensation and other corporate claims. This position is responsible for maintaining claim documentation, monitoring claim activity, communicating with internal and external parties, and ensuring claims continue to move through the appropriate process in a timely and accurate manner. Key Responsibilities:

• Coordinate and provide administrative support for insurance claims, including workers' compensation claims
• Receive, review, organize, and maintain claim related documentation
• Ensure required documentation is complete, accurate, and routed to the appropriate parties
• Monitor open claims and follow up on outstanding documentation, information, or next steps
• Maintain accurate and organized electronic claim files and records
• Handle inbound and outbound calls related to claims and insurance matters
• Communicate with employees, insurance carriers, medical providers, third party administrators, and other relevant parties as needed
• Assist with the reporting and initial processing of new claims
• Track claim status and help ensure claims continue progressing toward resolution
• Respond to questions and requests related to claim documentation and status
• Enter and maintain claim information within internal systems and databases
• Assist with preparing reports, correspondence, and other documentation for the Risk Department
• Maintain confidentiality when handling employee, medical, insurance, and claim related information
• Provide additional administrative support to the Risk Management team as needed

Requirements:

• Previous experience in insurance claims, workers' compensation, risk management, claims administration, or a related field preferred
• Excellent attention to detail and documentation management skills
• Strong administrative and organizational skills
• Strong written and verbal communication skills
• Strong Microsoft Office skills, particularly Outlook, Word, and Excel
• Comfortable communicating by phone with employees and external parties
• Ability to manage multiple open items, deadlines, and follow ups simultaneously
• Ability to work with sensitive and confidential information
• Ability to work both independently and collaboratively within a team environment
• Experience working with a claims management system or insurance related software is preferred