Risk Management Associate

JOB TITLE Risk Management Associate COMPANY Circle K Stores Inc.DEPARTMENT Risk Management LOCATION Raleigh NCWORKER TYPE TemporaryASSIGNMENT LENGTH Approx. 6 MonthsJOB SUMMARY The Risk Management Associate plays a key role in managing and processing claims from both internal and external sources. This position ensures the efficient flow of communication across departments and external partners while maintaining confidentiality and handling sensitive information with discretion.RESPONSIBILITIESACCOUNTABILITIESClaims ManagementReview and enter Workers Compensation WC and General Liability GL claims into the Risk Management Information System RMIS.Assign claims to appropriate adjusters and attach supporting documentation.Communication & CoordinationReceive screen and route incoming calls mail and emails from employees vendors and customers.Monitor the Risk Management inbox respond promptly to inquiries and escalate issues as needed.Act as a liaison between internal departments and external stakeholders.Video Request HandlingTrack and manage video requests from external agencies and internal teams.Retrieve and copy store videos and distribute them to requesting parties.Legal Process SupportProcess Service of Process documents from the Registered Agent to ensure timely handling of lawsuits by adjusters.Additional DutiesSupport special projects and training sessions as assigned by the Manager.KNOWLEDGE SKILLS AND OTHER QUALIFICATIONS REQUIREDHigh school diploma or equivalent requiredProficiency in administrative tasks including typing 40-45 wpm filing data entry and customer service.Intermediate knowledge of Microsoft Word Excel Outlook and Windows OS.Strong verbal and written communication skills.Ability to gather assess organize and verify data accurately. Circle K is an Equal Opportunity Employer.The Company complies with the Americans with Disabilities Act the ADA and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Companys Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.Click below to review information about our companys use of the federal E-Verify program to check work eligibilityIn EnglishIn Spanish