Risk & Internal Affairs Specialist

Risk & Internal Affairs Specialist

Salary

Depends on Qualifications

Location

Houston, TX

Job Type

Regular Full-time

Job Number

17043

Department

Commissioner Precinct 2

Opening Date

07/28/2026

Closing Date

8/28/2026 11:59 PM Central

Max Number of Applicants

100

• Description
• Benefits
• Questions

Position Description

The Risk Operations and Internal Affairs Specialist provides administrative and operational support for Risk Management and Emergency Management while also managing employee relations, grievances, workplace investigations, and performance management matters. The position serves as a primary point of contact for employee concerns, conducts thorough and impartial investigations, maintains confidential case records, and supports managers with disciplinary actions, Performance Improvement Plans, and other employee relations processes. The Specialist also assists with incident tracking, emergency preparedness activities, risk management documentation, reporting, training coordination, policy development, and compliance with County policies and applicable employment requirements.

Duties & Responsibilities:

• Investigations and Dispute Resolution: Conduct thorough, impartial, and timely investigations into employee complaints, harassment allegations, workplace misconduct, policy violations, safety incidents, and other assigned matters. Interview involved parties and witnesses, review relevant records and evidence, document findings, and recommend appropriate corrective or disciplinary action.

• Employee Relations and Grievance Management: Serve as the first point of contact for employee concerns, complaints, and formal grievances. Provide procedural guidance and support to managers and employees, mediate workplace conflicts, coordinate grievance reviews, and maintain accurate and confidential documentation.

• Performance Management: Provide guidance and administrative support for performance management processes, including performance appraisals, disciplinary actions, terminations, and employee development plans. Assist managers with preparing Performance Improvement Plans, documenting performance concerns, monitoring required follow up, and coordinating with Human Resources as appropriate.

• Risk and Emergency Management Administration: Provide day-to-day administrative and operational support for Risk and Emergency Management activities. Prepare correspondence, maintain records and calendars, coordinate meetings, track assignments and deadlines, process documentation, and support incident-response and emergency preparedness activities.

• Employee Engagement, Communication, and Training: Develop and coordinate employee engagement initiatives, surveys, workshops, meetings, and training sessions. Identify training needs and support programs related to conflict resolution, workplace conduct, diversity and inclusion, safety, emergency preparedness, risk awareness, and policy compliance.

• Advisory and Departmental Coordination: Serve as a trusted resource to managers and employees on employee relations, investigations, performance management, risk, safety, and emergency management procedures. Coordinate with Human Resources, Legal, department leadership, and other stakeholders to support appropriate and consistent resolution of workplace matters.

• Metrics, Reporting, and Case Management: Track and analyze employee-relations, grievance, investigative, performance, incident, safety, training, and corrective action data. Maintain case management and record keeping systems, monitor deadlines, prepare reports and dashboards, and identify trends or recurring concerns for management review.

• Policy Development and Compliance: Assist with developing, reviewing, implementing, and maintaining policies, SOPs, emergency plans, forms, templates, and internal procedures related to employee relations, investigations, performance management, Risk Management, Emergency Management, workplace safety, and compliance.

Harris County is an Equal Opportunity Employer

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Requirements

Education:

• Bachelor's degree from an accredited college or university in Human Resources, Business Administration, Risk Management, Emergency Management, Public Administration, Criminal Justice, or a closely related field.

Experience:

• Minimum of three (3) years of experience in employee relations, workplace investigations, Internal Affairs, Human Resources, Risk Management, Emergency Management, compliance, or a related field.

• The required experience should include demonstrated leadership in coordinating work, managing employee-related matters and case assignments, and exercising sound judgment in complex workplace situations.

Knowledge, Skills, and Abilities:

• Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook. Proficient with Human Resources Information Systems, case management systems, and administrative tracking tools; PeopleSoft experience preferred.

• Knowledge of employee relations, workplace investigations, grievances, performance management, Risk Management, and Emergency Management practices.

• Excellent verbal and written communication skills, including the ability to prepare accurate reports, correspondence, and case documentation.

• Ability to maintain confidentiality, exercise sound judgment, and handle sensitive employee and investigative information.

• Ability to establish effective working relationships and work professionally with employees, managers, the public, and other stakeholders in a diverse environment.

• Ability to manage multiple assignments, maintain accurate records, track deadlines, and coordinate investigative and administrative activities.

• Must use a personal mobile device for the County's multi factor authentication process.

NOTE: Qualifying education, experience, knowledge and skills must be documented in your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Preferences

• Experience conducting investigations and handling employee complaints or grievances is preferred.

General Information

Position Type and Typical Hours of Work:

• A regular full-time position, requiring the employee to work 40 hours per week.

• This may include weekends and holidays.

• This position will be called upon during emergency events to assist and support Risk Management with preparation, response, and recovery.

Work Environment:

• This job operates in a clerical, office setting.

• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

• Noise level in the work environment is usually average.

Physical Demands:

• This is largely a sedentary role; however, some filing is required.

• This would require the ability to lift files of up to 50 lbs., open filling cabinets and bend or stand as necessary.

Reporting Relationships:

• Reports To Position: Area Manager - Risk Management and GIS

• Supervises Positions: None

Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

HARRIS COUNTY EMPLOYEE BENEFITS

Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.

The following benefits are offered only to Harris County employees in regular (full-time) positions:

Health & Wellness Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Wellness Plan
• Life Insurance
• Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account

Paid Time Off (PTO)

• Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
• Eleven (11) County-observed holidays
• One (1) floating holiday per year
• Paid Parental Leave*
• Sick Leave

Retirement Savings Benefit

• 457 Deferred Compensation Plan

The following benefits are available to Harris County employees in full-time and select part-time positions:

• Professional learning & development opportunities
• Retirement pension (TCDRS defined benefit plan)
• Flexible work schedule*
• METRO RideSponsor Program*
• Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas.

In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the Countys behalf as needed.

For plan details, visit the Harris County Benefits & Wellness website:

www.benefitsathctx.com

01

Which of the following best describes your highest level of education completed as it relates to this position? Qualifying information must be documented in the Education section of your application.

• High School or GED diploma
• Associate Degree
• Bachelors Degree
• Masters Degree or higher
• None of the above

02

If you selected a college degree in response to the previous question, which of the following best describes your major?

• Human Resources
• Business Administration
• Risk Management
• Emergency Management
• Public Administration
• Criminal Justice
• Other Related Field
• Unrelated Field
• N/A; No Degree

03

Please describe your educational background including level of education completed, area of study and completed major and minor programs.

04

Which of the following best describes your verifiable experience in employee relations, workplace investigations, Internal Affairs, Human Resources, Risk Management, Emergency Management, compliance, or a related field? (To be considered, qualifying experience must be documented in your applications employment history)

• Less than three (3) years
• Three (3) years but less than four (4) years
• Four (4) years but less than five (5) years
• Five (5) years or more
• I do not have this experience

05

Please provide the dates of employment during which you obtained experience working in employee relations, workplace investigations, Internal Affairs, Human Resources, Risk Management, Emergency Management, compliance, or a related field. Provide the month and year that began and ended the experience [ Example: "January 2020 - December 2025" ] If this experience is not clearly documented in the Work Experience section, your application will be disqualified. If you do not have this experience, type "N/A" in the space provided.

06

Do you have experience conducting investigations and handling employee complaints or grievances?

• Yes
• No

07

Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint, and Outlook). Please select your level of proficiency based on the following descriptions:

Advanced:

A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data. Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code. Makes interactive presentations by using hyperlinks and action buttons.

Intermediate:

A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports. Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel. Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms. Makes interactive presentations by using hyperlinks and action buttons.

Basic:

A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup. Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions. Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it.

Entry Level:

A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel. Format documents for printing, comfortable using the printer menu to preview documents. Has ability to change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.

• Advanced
• Intermediate
• Basic
• Entry Level
• Not proficient

Required Question

Employer Harris County

Address 1111 Fannin St

Ste. 600

Houston, Texas, 77002

Phone 713-274-5445

Website https://www.governmentjobs.com/careers/harriscountytx