| Location | Vero Beach, FL |
Page 1 of 3 System Solutions Sales Engineer SSE Our company is searching for a System SolutionsSales Engineer to work as part of our sales team. CI is a privately held company that is a leader in the design and implementation of critical communications systems throughout the southeast US. As a Regional Center of Excellence for L3Harris Public Safety and Profession Communications PSPC we strive to bring critical communications and adv anced technologies together to support public safety agencies and enterprises alike that is critical to providing safer communities safer schools safer hospitals and safer businesses. Our SSE serve as subject matter experts to guide and advise our sale s teams and customers throughout the sales cycle. They provide technical advice both internally within Ci and externally to customers to help drive our product portfolio. The sales engineer communicates customer needs and product feedback to partner product management engineering technical customer service marketing and sales. The SSE will design innovative and attractive technical solutions to address customer specific needs and requirements leveraging the unique advantages of the Companys portfolio of solutions. The SSE participates in discussions and presentations with custo mers partners and other Company personnel as necessary to outline the benefits of the customer specific technical solutions offered. This is a critical role that requires team members to work onsite at customer locations and interact directly with our sales teams and customers as well as with our project managers service technicians and installation crews. To succeed candidates will need to be self -motivated customer service oriented total team players energetic and have excellent communication skills. Your attention to detail and contributions will ensure that the solutions we provide empower our customers to perform at their best in the moments that matter. This is an opportunity to be part of a growing focused organization with various products that support multiple industries such as Public Safety County & State governments and Commercial applications . This position offers a Competitive Salary Annual Bonus opportunity and an A ttractive Benefits Plan including Company Paid health insurance a 401k w Employer Match Company Paid Life Insurance Paid Holidays & Paid Time Off PTO. Short Term Disability Long Term Disability Vision & more JOB DESCRIPTION • Deliver world -class product demonstrations and compelling sales or technical presentations in a clear concise and audience -appropriate manner to audiences ranging from C -level executives to frontline decision -makers. • Provide design consultations including quoting system design best practice architectures bill of materials development and compliance vetting . • Build and maintain strong relationships with customers and partners through technical thought leadership and strategic engagement throughout the sales process. • Ask effective discovery questions and actively listen to customers to understand their operational requirements technical challenges priorities and objectives. Page 2 of 3 • Technical Consultant for the RFP process and sales team. • Attend customer pre -bid meetings as required. • Prepare Technical Gap Analysis for GoNo Go decision. • Work collaboratively with sales personnel to translate customer requirements into practical technical solutions scopes of work system designs and proposals. • Collaborate with sales team to determine commercial response and roadmap commitments for customer requirement gaps as required . • Develop and provide customized complex or non -standard technical portions of proposals that effectively describe the solution being offered in response to the customers needs. • Conduct product demonstrations to customers as required. • Identify customer requirements which are not currently supported and work with the sales team to document the specifics of the requested features . • Attend planning meetings associated with the sales team to represent sales support interest. • Define and implement pre -sales best practices. REQUIREMENTS • Minimum of fi ve years experience with one or more of the five manufacturers solutions L3Harris Tait Kenwood EF Johnson or Motorola. • Strong understanding of RF system design principles to include trunked conventional and analog radio solutions. • Strong understanding of microwave and backhaul principles. • Ability to lead technical discussions with customers and internal cross functional groups. • Self-motivated and focused individual with a passion for technology and an aptitude for customer satisfaction. • Team player able to drive collaborative decision making across diverse personality types. • Skilled at managing multiple priorities and tasks with high attention to detail. • Ability to thrive in a fast -paced dynamic environment. • Ability to work independently as well as in a team environment. • Domestic travel - Up to 35. • Effective communication skills both written and verbal. • Excellent presentation skills. • Working knowledge of IP networks. • Working understanding of Information Assurance requirements as it relates to LMR systems is desirable. • Advanced skills in Microsoft Office Word Excel and Visio DESIRED EDUCATION & E XPERIENCE • Bachelor of Science in Electrical Engineering BSEE BS in Electronic Technology BSEET or similar technical degree preferred from an accredited college or university with 5 years experience. Equivalent field experience may also suffice. • Candidates will have studied Radio Frequency RF Computer Networking and Circuit Analysis courses. Page 3 of 3 • Candidates must have a minimum of five years Radio Frequency RF systems experience with one of the five manufacturers L3Harris Tait Kenwood EF Johnson or Motorola. • Requires technical knowledge of the techniques and procedures of software and network support and strong proficiency in computer skills including networking. • Knowledge of TCPIP networking principles and network security. Professional certifications e.g. CCNP CISSP considered a plus • Cisco Certified Network Associate CCNA or equivalent desirable Physical Demands The employee must have the ability visual acuity and manual aptitude to recognize and accurately install components according to product specification. While performing the duties of this job the employee is required to talk and hear will sometimes need to bend down crawl andor kneel to reach product components. The employee may be required to stand for extended periods of time walk sit handle small components and reach with hands and arms. The employee must occasionally lift andor move up to 30 pounds. Specific vision abilities required by this job include close vision color vision and depth perception. Work Environment Typically 35 of travel is required via airplane car with hotel stays. The individual will spend time at customer sites. Candidates will be required to pass a pre -employment background check and drug test. Valid drivers license required. Benefits Include • Employee stock ownership plan • 401k plan • 401k plan company match • Paid time off • Paid holidays • Health insurance • Dental insurance • Vision insurance • Long -term disability coverage • Short -term disability coverage • Company cell phone laptop