REVENUE TECHNICIAN III

REVENUE TECHNICIAN III

Salary

$51,109.00 - $59,268.00 Annually

Location

Tax Department, NC

Job Type

Full Time

Job Number

129-2026-192

Department

Tax Administration

Opening Date

08/06/2026

Closing Date

8/20/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

General Description

The Orange County Tax Administration Department has an opening for a Revenue Technician III. The work involves providing oversight of a specific revenue program. Typical work activities include processing payments, issuing refunds and posting revenues to the general ledger.

Work is performed under the general supervision of the Deputy Collections Manager with some leeway to exercise independent judgment within the framework of applicable rules, regulations, policies, and procedures in the performance of duties, both in terms of planning and accomplishing work and in making decisions regarding needs and requests of staff and the public. Supervision of others is not required of this position. Performs related work as assigned.

• Background Check is required.

Full Performance of Knowledge, Skills, Abilities

Click the link below for full job specification which includes essential functions, knowledge, skills, abilities and physical requirements.

https://www.governmentjobs.com/careers/orangecountync/classspecs/843845

NOTE: The hiring range is on the posting NOT on the job specification.

MINIMUM QUALIFICATIONS

High School graduation or GED AND (4) four years of experience in customer service, handling monies, account reconciliation and computer; OR

An equivalent combination of training and experience as defined above. A higher degree does not substitute for work experience.

SPECIAL REQUIREMENT

All offers of employment are conditioned upon successful clearance of a background check. Employment cannot commence until the employee has been cleared.

Successful completion of the Fundamentals of Tax Collection within six months of hire.

Equal Opportunity/Affirmative Action Employer/Women/Minorities/Veterans/Disabilities

Orange County provides a competitive benefits package for permanent full-time and permanent part-time employees that includes:

• Participation in the North Carolina State Retirement System;

• Orange County contributes 15.10% of your base salary per pay period and 17.10% for LEO.

• Health Insurance (Medical)

• Orange County pays 100% of premiums for employee only coverage health insurance.

• Orange County pays a portion of premiums for dependent(s) coverage health insurance.

• Dental Insurance

• Orange County pays 100% of premiums for employee only coverage for dental insurance.

• Orange County pays a portion of premiums for dependent(s) coverage for dental insurance.

• Vision Insurance

• Orange County offers vision insurance for employee and dependent coverage with premiums rates between $5-$15 bi-weekly.

• Life Insurance

• Orange County pays for an employee life insurance policy based on employees' salary up to $50,000.

• Optional Life Insurance for employee and dependent life insurance policy.

• Short Term Disability

• Orange County pays for an employee short term disability policy that provides income protection up to 11 weeks with a weekly benefit of 70% of your weekly salary.

• Optional Long Term Disability Coverage Policy

• Optional Insurance Policies: Pet Discount Program, Identity Theft Insurance, Legal Insurance

• 401(k) and 457 Deferred Compensation Plans

• Orange County contributes $104 per pay period ($2704.00 annually) for supplemental retirement and you will have the option to select between which investment firm you would like to have these funds contributed to.

• 12 Paid Holidays

• Anniversary Leave ( 8 hours of leave on your anniversary each year)

• Annual Leave (based on service years and a 40-hour work schedule, pro-rated for permanent part time employees)

• 0-2 Years of Service = 125.84 hours/year

• 2-5 Years of Service = 145.08 hours/year

• 5-10 Years of Service = 173.68 hours/year

• 10-15 Years of Service = 202.80 hours/year

• 15-20 Years of Service = 231.40 hours/year

• 20+ Years of Service = 260.52 hours/year

• Sick Leave (based on service years and a 40-hour work schedule)

• 96.2 hours/year

• Tuition reimbursement assistance

• Various other leave programs including civil, funeral, parental, etc.

01

Orange County is an E-Verify employer. E-Verify is a program that electronically confirms an employees eligibility to work in the United States after completion of the Employment Eligibility Verification Form (Form I-9). I understand, that if hired, my employment eligibility will be verified through E-Verify.

• Yes

02

I understand that resumes are welcomed but do not substitute for the work experience section of this application and failure to complete the work experience section will result in an incomplete application, which will not be considered for eligibility. Did you fully complete the work experience section of this application?

• Yes
• No

03

Are you an Orange County Local Government employee?

• Yes, I am a Permanent Employee that has passed the Probationary Period
• Yes, I am an Employee but I have not passed the Probationary Period
• Yes, I am a Temporary Employee
• No, I am not an Employee

04

Please indicated your highest level of education from an accredited school?

• High School or GED
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctoral Degree
• None

05

Please indicate the years of work experience you have in customer service, handling monies, account reconciliation and computer?

• None
• Less than 4 years
• 4 years or more

06

Please briefly describe your experience working with the general public in high-demand customer service setting. If none, indicate N/A.

07

Do you have experience cashiering and balancing accounts? This includes managing a cash drawer, processing cash and non-cash transactions and account balancing.

• Yes
• No

08

Which of the following choices most closely describes your skill level with Microsoft Word?

• None, but willing to learn
• Very Limited. I have completed training, but have not used it much.
• Beginner. I am able to create, open, save and print documents; cut, copy, paste and delete text; format text; set paper size and orientation.
• Intermediate. In addition to all the beginner skills, I am also able to create page breaks; adjust line spacing; insert page numbers; use auto text; create page breaks; adjust line spacing; insert page numbers, use auto text; create and edit templates; insert headers and footers; insert and edit tables; use search and replace.
• Advanced. In addition to the intermediate skills, I am also able to set up data sources for mail merge; create macros; use track and review; protect documents; convert tables to text; create hyperlinks, create columns

09

Which of the following choices most closely describes your skill level with Microsoft Excel?

• None, but willing to learn.
• Very limited. I have completed training, but have not used it much.
• Beginner. I am able to: create, open and save spreadsheets; cut, paste, and delete cells; enter numbers; change font size, margins and paper size; print and use the print preview.
• Intermediate. In addition to the beginner-level skills, I am also able to: use the insert and auto-sum function; replace text; change the format of numbers to currency, percentage, etc.; set print areas; protect cell; display charts, audit and validate data; create formulas; set up filters, link data, use statistical functions.
• Advanced. In addition to the intermediate-level skills, I am also able to: create macros, perform horizontal lookups, create functions and formulas, use pivot tables, use solver and use goal seek.

10

Do you have any work experience researching delinquent accounts?

• Yes
• No

11

Please describe your experience researching and preparing files on delinquent accounts. If none, indicate N/A.

12

Have you completed the Fundamentals of Tax Collection?

• Yes
• No

13

Do you have the ability to deal firmly and professionally with the public under varying circumstances?

• Yes
• No

Required Question

Employer Orange County Government

Address 131 W. Margaret Lane, 3rd Floor

Hillsborough, North Carolina, 27278

Phone 919-245-2550

Website http://www.orangecountync.gov