Revenue Operations Analyst I

This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793. Only applicable for San Francisco Candidates : Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Our client, a leading company in the technology and digital advertising industry, is looking to hire a Revenue Operations Analyst I for a 100% remote opportunity.

Pay Rate: $30/hr W2 to $37.93/hr W2

Contract Duration: 12 months

Responsibilities:

• Process and manage incoming sales orders, ensuring accuracy and timely processing.

• Coordinate with sales teams, vendor partners, and revenue teams to resolve operational issues.

• Manage vendor and contractor escalations and provide operational guidance and training.

• Develop and maintain process documentation, playbooks, and training materials.

• Identify opportunities to improve workflows and automate processes within Salesforce.

• Support projects focused on improving order management and sales operations.

• Collaborate with cross-functional teams, including Sales, Finance, Revenue, IT, and Sales Enablement.

• Analyze operational metrics and reporting to identify process improvement opportunities.

Requirements:

• 1–3 years of experience in Revenue Operations, Sales Operations, Order Management, or Sales Support.

• Experience supporting vendors, contractors, or outsourced teams.

• Hands-on experience with operational escalations, order processing, or billing workflows.

• Experience with Salesforce or similar CRM/order management systems.

• Strong Excel or Google Sheets skills; SQL experience is a plus.

• Experience creating SOPs, process documentation, or training materials.

• Strong project coordination and stakeholder management skills.

• Excellent communication, analytical, and problem-solving abilities.

• Experience in SaaS, digital advertising, or technology environments is preferred.

For workers in the United States, PrideGlobal and it's affiliates offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity
PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment
PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Only applicable for Kentucky positions: For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.