Revenue Manager

Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

MAIN DUTIES

As a Revenue Manager you will be responsible for analyzing data and contributing strategies to the revenue management team to maximize profitability and optimize room revenue across multiple properties. Your key responsibilities will include monitoring market demand, competitor performance, and booking patterns to recommend effective pricing and inventory yield strategies. You will prepare daily, weekly, and monthly revenue management reports while overseeing all distribution channels to ensure rates and availability align with the hotel's revenue goals. Collaborating with the sales, marketing, and operations teams, you will provide data-driven insights and strategic recommendations to enhance performance. Additionally, you will develop promotional strategies, generate regular reports, and leverage revenue management tools to achieve measurable results\u2014all while upholding the brand's commitment to excellence and sustainability.

GENERAL DUTIES

• Support DORMs in developing and executing revenue strategies, including pricing, distribution, and forecasting for multiple properties.
• Optimize revenue across all distribution channels, including Direct Web, voice, GDS, and third-party intermediaries such as Online Travel Agents.
• Analyze market demand, competitor performance, and historical trends to improve forecasting accuracy and identify revenue opportunities.
• Develop, present and implement segmentation-level pricing strategies, including promotional offerings for the sales team.
• Conduct regular competitor pricing assessments and monitor room inventory across channels to maximize revenue potential.
• Oversee and maintain revenue management systems and tools, ensuring efficient functionality and troubleshooting as needed.
• Evaluate and enhance distribution channels to improve reach, exposure, and profitability.
• Generate and present revenue reports with in-depth analysis, trends, and insights to key stakeholders, including ownership and executive leadership.
• Lead and support weekly RevMax Meetings, driving discussions on pricing, availability, market demand, and promotional opportunities.
• Collaborate with Sales & Marketing, Catering, Finance, and Front Office teams to align strategies and leverage data-driven insights.
• Track and analyze key performance indicators (KPIs) such as RevPAR, ADR, and occupancy rates to measure revenue performance.
• Support the annual rooms revenue budgeting process through research, trend analysis, and past performance metrics.
• Manage and optimize relationships with Expedia, Booking.com, and dynamic wholesale partners.
• Communicate revenue management principles to the Sales and Front Office teams to enhance their role in driving revenue growth.
• Foster a forward-thinking, growth-oriented team culture while maintaining a professional appearance.
• Uphold the 1 Hotels Vision, Mission, and Compass by delivering Good-Natured Service and embodying the Brand Pillars.

QUALIFICATIONS AND SKILLS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree required; a degree in Hospitality Management, Business Administration, Marketing, or a related field is a plus.
• Minimum of 3+ years of experience in revenue management, preferably in a luxury hotel setting.
• Strong analytical skills with excellent command over Excel, Visual Basic, Access, and other analytical tools.
• Familiarity with hotel operations, sales, and marketing functions.
• Excellent verbal and written communication skills to effectively convey revenue strategies and performance insights to stakeholders at all levels.
• Ability to analyze complex data sets, market trends, and competitor performance to drive informed decision-making.
• Strong understanding of financial principles and revenue management concepts, including RevPAR, ADR, and occupancy rates.
• Experience in developing and implementing revenue strategies aligned with business objectives.
• Proficiency in revenue management software, analytical platforms, and Microsoft Excel.
• Commitment to delivering exceptional guest experiences while maximizing revenue opportunities.
• Adaptability to changing market conditions and business needs.
• Strong attention to detail in data analysis and revenue optimization.
• Knowledge of various distribution systems, including PMS, CRS, RMS, and GDS (HMS and Sabre).
• Flexibility to meet the demands of a 24-hour operation.

About us...

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

$85-90K

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.