It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The Revenue Integrity Manager is responsible for identifying, analyzing and resolving revenue leakage across the organization's revenue cycle operations. This leader will partner closely with Revenue Cycle Operations, Finance, Clinical Leadership, Credentialing and external vendors to improve reimbursement accuracy, reduce denials, strengthen coding and documentation integrity, and optimize cash performance across dental, orthodontic, oral surgery and pediatric service lines.
This is both a strategic and hands-on role requiring strong analytical capability, operational discipline and cross-functional influence.
Key Responsibilities
Identify revenue leakage trends across dental, ortho, pediatric and oral surgery operations.
Perform root-cause analysis on denials, underpayments, write-offs and adjustments, aging and reimbursement variances.
Improve charge capture, claims accuracy and reimbursement outcomes.
Monitor payment behavior, denial trends and reimbursement patterns.
Audit coding, claim submission, documentation and payer edits.
Partner with Operations and RCM leaders to standardize workflows.
Participate in vendor governance and payer performance reviews.
Support audit readiness and compliance initiatives.
Monitor contract and credentialing issues with auditing.
Monitor patient credit populations.
Qualifications Required
5+ years of healthcare revenue cycle, revenue integrity, reimbursement, coding or denials-
management experience
Experience in multi-site healthcare, dental or DSO environments
Strong knowledge of:
Claims lifecycle
Reimbursement
Denials
AR Workflows
Advanced reporting skills
KPI development and operational analytics experience
Strong communication skills and cross-functional collaboration skills
Preferred Experience
Dental, Orthodontic, Oral Surgery or Pediatric dental experience
Tableau or BI/reporting platform experience
CPC, CPMA, RHIA, RHIT or related certifications preferred
Key Competencies
Leadership & team development
Operational excellence
Data-driven decision making
Process improvement mindset
Cross-functional collaboration
Adaptability in fast-paced environments
Success Metrics
Reduction in denial rates
Improvement in net collection rate
Reduction in AR aging
Increased first-pass resolution rate
Reduction in avoidable write-offs
Improved reimbursement visibility and reporting accuracy
Identification and recovery of revenue leakage opportunities