Revenue Cycle Specialist
Sunbound
Washington, DC
About Sunbound
We saw a problem no one was solving. Our founders watched their own families navigate the broken, stressful world of senior care payments and decided to fix it. Sunbound is building the financial OS for senior living: the first modern platform that manages the entire payments process end-to-end, saving operators time, reducing costs, and removing unnecessary stress for families.
We deeply care about who we serve. Seniors are one of the most underserved populations in the country. Our mission is simple - make managing money for senior living easy, so our customers can focus on delivering quality housing and care.
We're growing fast… really fast. Since launching in mid-2023, we've scaled to thousands of families, crossed 7 figures in ARR, and are growing over 30% month-over-month. The senior living market is a $230B+ opportunity, and we're just getting started as the baby boomer generation continues to age into care.
We're backed by the best. We recently closed our Series A with top-tier investors including TTV Ventures, Fika Ventures, Bling Capital, Liquid2 Ventures, Cambrian Ventures, and Max Ventures - firms that have collectively backed 20+ unicorns like Square, Lyft, and Rippling. We also have strategic backing from industry heavyweights LiveOak Bank and Omega Healthcare Investors, the largest Skilled Nursing-focused REIT.
Our team. We're a tight-knit, driven crew with hubs in NYC and Washington, DC - working on a problem that genuinely matters.
About the Role
We're looking for a Revenue Cycle Specialist to lead our growing Claims Operations team. You'll report to our Revenue Cycle Management Operations Lead and help ensure billing for our customers is on-time and accurate. This is a highly collaborative team with lots of opportunities to shape the direction of the Claims team and processes along with partnering with Product to ensure we are building the right tools.
Responsibilities
Clean, review, and submit claims for senior living health providers (specifically assisted living and skilled nursing / nursing home providers)
Ensure coding and documentation compliance with CMS and payer-specific requirements
Track claim statuses and remittances
Work denials and follow up with unpaid claims proactively
Evaluate insurance operations and identify efficiency improvements
Analyze EOBs and post manual payments
Experience Needed
Associate's or bachelor's degree required.
Minimum 2 years of experience in billing, claims follow up, and denial management.
Strong understanding of Medicare/Medicaid guidelines, managed care plans, and private insurance billing.
Exceptional attention to detail, time management, and communication skills.
Bonus Qualifications
Certification in medical billing/coding (e.g., CPC, CCA) is a plus.
Familiarity with electronic health records (EHR) systems and clearinghouses.
Familiarity with payer portals (Availity, Navinet, Provider One, PaySpan, etc.)
Why Sunbound
Born from personal experience. Our founders watched their own families struggle with broken senior care payments and built the solution they wished existed.
Comprehensive benefits. We cover 90% of employee health benefit premiums because we believe your wellbeing shouldn't be a financial stress.
Unlimited PTO and we mean it. Take the time you need, when you need it. We actively encourage our team to disconnect and recharge; you can't do your best work running on empty.
欄 People first, always. We're a team that genuinely invests in each other. Our values - resilience, care, teamwork, and attention to detail - aren't wall art; they're how we operate every day.
Be part of something big. Senior living is a massive, underserved market and we're moving fast to change how operators manage their revenue. You'll join at an exciting inflection point where your work has real, visible impact.
Grow with us. As we scale, so does the opportunity. You'll have real ownership, a seat at the table, and room to build something that matters.
Equal Opportunity Employment
We are an equal opportunity employer. We welcome amazing people from all backgrounds, experiences, abilities, and perspectives. If you need a reasonable accommodation during the application process, email us at apply@sunboundhomes.com