Revenue Cycle Operations Specialist

Required Qualifications Associate degree or higher in Healthcare Administration, Health Sciences, Information Technology, or a related field, along with at least two years of experience in healthcare revenue cycle operations, medical billing, payer relations, or a related field . From resolving complex billing and reimbursement issues to coordinating payer enrollment for new imaging locations and equipment, your work will help ensure our operations remain accurate, efficient, and ready to support the patients we serve.

Revenue Cycle Operations Specialist
Fairfax Radiology Centers | Hybrid | Full-Time
1–2 Days On-Site Per Week Initially | Potential for Increased Remote Flexibility

Keep Revenue Cycle Operations Moving — Help Support Exceptional Patient Care

This is an Internal Job Posting for Current FRC Employees Only

At Fairfax Radiology Centers (FRC), exceptional patient care depends on more than advanced imaging technology and clinical expertise. Behind every patient experience is a team working to ensure our billing processes, payer relationships, and revenue cycle operations run smoothly.

We're seeking a detail-oriented, resourceful, and solutions-driven Revenue Cycle Operations Specialist to join our Revenue Cycle team.

In this role, you'll serve as a key connection between our internal departments, external billing partners, insurance payers, and affiliated organizations. From resolving complex billing and reimbursement issues to coordinating payer enrollment for new imaging locations and equipment, your work will help ensure our operations remain accurate, efficient, and ready to support the patients we serve.

If you enjoy solving problems, navigating healthcare insurance complexities, collaborating across teams, and finding ways to improve processes, this is an opportunity to put your revenue cycle expertise to work in a meaningful way.

Why You'll Love Working Here

• Hybrid Work Environment – Initially work on-site just 1–2 days per week, with the potential for increased remote flexibility based on departmental needs.
• Variety in Your Work – Go beyond traditional medical billing to support payer enrollment, reimbursement investigations, facility billing, and revenue cycle operations.
• Meaningful Operational Impact – Help ensure new imaging locations, equipment, and services are properly established with insurance payers while resolving issues that affect reimbursement and financial performance.
• Cross-Functional Collaboration – Partner with external billing vendors, Inova, insurance payers, and internal operational teams to solve complex challenges.
• Professional Growth & Innovation – Expand your knowledge of payer credentialing, institutional billing, revenue cycle systems, and process improvement initiatives.
• Comprehensive Benefits Package, including:
  • Medical, dental, and vision insurance
  • Paid time off and holidays
  • Tuition and continuing education reimbursement
  • Employer-paid short- and long-term disability
  • Life insurance
  • Profit Sharing Plan

What You'll Do
Revenue Cycle Operations & Billing Support

• Serve as a resource to our external billing vendor and internal departments, researching and resolving complex billing, insurance, reimbursement, and operational questions.
• Investigate payer denials, underpayments, authorization issues, claims-processing discrepancies, and other challenges affecting reimbursement.
• Collaborate with Inova, external billing partners, and internal teams to coordinate resolution of payer and billing issues.
• Support institutional and facility billing, including UB-04 claims, payer requirements, and reimbursement processes.
• Coordinate recurring revenue cycle meetings with Inova, including tracking outstanding issues and action items through resolution.
• Provide timely support to Hospitality Associates and other internal departments regarding insurance coverage, payer participation, services, and billing workflows.
• Maintain accurate internal payer information, billing resources, and operational guidance.

Facility & Equipment Enrollment

• Coordinate insurance payer enrollment and recredentialing for imaging facilities, including new locations, relocations, demographic changes, and organizational updates.
• Support enrollment and credentialing of imaging equipment and services, including required documentation, accreditation information, and payer notifications.
• Track enrollment submissions, effective dates, deadlines, and outstanding requirements to ensure timely completion.
• Partner with internal departments, Inova, and external billing and credentialing resources to ensure new locations, equipment, and services are appropriately established with payers.
• Research and resolve enrollment-related denials, payer directory discrepancies, network participation issues, and reimbursement concerns.
• Coordinate provider credentialing documentation and follow-up with appropriate internal and external partners.

Accounts Receivable & Reimbursement Resolution

• Research and resolve outstanding legacy accounts receivable, including payer balances, denials, underpayments, adjustments, and payment discrepancies.
• Analyze credit balances, payments, and account activity to determine appropriate resolution, including refund eligibility.
• Perform account reconciliation, payment posting, adjustments, and other legacy accounts receivable activities as needed.
• Review and process approved account write-offs in accordance with established policies and documentation requirements.
• Coordinate patient refunds with Patient Financial Services.
• Identify recurring reimbursement issues and support corrective actions to improve account resolution and reduce revenue risk.

Revenue Cycle Systems & Process Improvement

• Investigate system, workflow, configuration, and data issues affecting billing, claims processing, payer enrollment, and reimbursement.
• Participate in revenue cycle system upgrades, testing, data validation, and implementation of new technology.
• Support future EMR/EHR implementations, including workflows related to scheduling, registration, payer setup, eligibility, and billing.
• Evaluate reimbursement for new contrast agents and imaging tracers, comparing acquisition costs with expected payer reimbursement.
• Support special billing arrangements, pricing changes, payer correspondence, and implementation of new services or modalities.
• Assist with revenue integrity reviews, account audits, and identification of potential revenue leakage.
• Identify opportunities to streamline processes, strengthen operational controls, and improve coordination across revenue cycle teams.

What You'll Bring
Required Qualifications

• Associate degree or higher in Healthcare Administration, Health Sciences, Information Technology, or a related field, along with at least two years of experience in healthcare revenue cycle operations, medical billing, payer relations, or a related field. An equivalent combination of education and experience will be considered.
• Experience with healthcare insurance and revenue cycle operations, including claims processing, payer reimbursement, and billing workflows.
• Familiarity with institutional/facility billing requirements, including UB-04 claims.
• Proficiency in Microsoft Excel, including PivotTables, VLOOKUP, and the ability to analyze and interpret payer and reimbursement data.
• Strong research, problem-solving, organizational, and communication skills, with the ability to manage multiple priorities and collaborate effectively with internal and external partners.

Preferred Qualifications

• Experience with facility, site, equipment, or provider enrollment, credentialing, and recredentialing.
• Experience in institutional/facility billing, managed care, or payer contracting.
• Experience researching credit balances, account adjustments, payment discrepancies, and reconciliation issues.
• Professional certification related to healthcare revenue cycle, billing, coding, or reimbursement.

Why Fairfax Radiology Centers?
As the largest radiology practice in the Washington, DC metropolitan area, Fairfax Radiology Centers is recognized for combining advanced diagnostic imaging technology with exceptional, patient-centered care.

With more than 20 outpatient imaging centers and a team of subspecialized radiologists, we are committed to delivering high-quality imaging services while continually improving the experience for our patients, referring providers, and employees.

Our culture is built on Respect, Trust, Compassion, and Innovation — values that guide how we care for patients and work together as a team.
Whether your role is clinical, operational, or administrative, your contributions matter.

Ready to Make a Difference?
If you're a healthcare revenue cycle professional who enjoys solving complex billing challenges, coordinating with multiple teams, and improving the processes that keep healthcare operations running smoothly, we'd love to learn more about you.

Join Fairfax Radiology Centers and help strengthen the revenue cycle operations that support exceptional patient care.

Apply today!

Compensation
Based on your qualifications and experience, the compensation range for this position is:

$60,112 - $81,328 annual salary

Placement within the range is determined by factors including experience, education, certifications, and internal equity.

Equal Opportunity Employer
FRC is committed to diversity, equity, and inclusion. We provide equal employment opportunities to all employees and applicants regardless of race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, disability, veteran status, genetic information, or any other protected characteristic.

 

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