Revenue Cycle Director

This role combines revenue cycle leadership with deep technology and analytics expertise. The Director will own the billing system environment, lead upgrades and platform migrations, develop financial and operational reporting, leverage advanced Excel and BI tools, and implement AI and automation to streamline revenue cycle workflows. The ideal candidate is equally comfortable leading a team, analyzing payer performance, troubleshooting a billing system, building a data model, and configuring an AI-enabled workflow.

• Lead end-to-end revenue cycle operations from patient access through billing, collections, cash application, and denials.
  Own overall RCM performance, KPIs, cash flow, AR, and reimbursement results across multiple sites.
• Manage and optimize the billing system environment, including configuration, workflows, interfaces, and data integrity.
• Lead billing system upgrades, implementations, and platform migrations from requirements through stabilization.
• Develop and maintain financial and operational RCM reporting, dashboards, and performance metrics.
• Build sophisticated Excel, BI, and data models to analyze revenue cycle performance and identify opportunities.
• Analyze payer performance, contracts, reimbursement trends, denials, and underpayments to improve financial outcomes.
• Develop detailed billing ledger reporting and automated reconciliations in partnership with Finance.
• Identify and implement AI, automation, and technology solutions across revenue cycle workflows.
• Design, configure, and manage AI agents and automated workflows, including appropriate controls and monitoring.
• Lead, coach, and develop the revenue cycle team, establishing accountability and continuous improvement.
• Partner with the CFO, Finance, Operations, IT, and executive leadership to drive strategic RCM initiatives and communicate results to senior leadership and the Board.