RETIREMENT SPECIALIST SUPERVISOR - Analyst Team

RETIREMENT SPECIALIST SUPERVISOR - ANALYST TEAM

Address:  3300 N. Central Avenue, Phoenix, Arizona 85012

Grade: 22

Apply by Wednesday,  August 5, 2026

Due to the high caliber of internal ASRS candidates, this opportunity is only open to current ASRS employees.

The Member Service and Benefits Division of the Arizona State Retirement System is seeking an individual to fill the Analyst Team Supervisor.

Duties include:

• Plans, motivates, schedules and prioritizes workload and supervises staff who respond to member secure messages, perform quality assurance evaluations, run reports, and manage educational trend data in a timely, effective and professional manner
• Understand, write, review and stay informed on all ASRS member and employer benefits, programs, and functional-business unit specific policies, processes and procedures and legislative updates
• Recommend creative changes to accommodate development and on-going improvements and updates needed for MSD business needs both within team and across the division
• Compiles and prepares information for detailed weekly, monthly and targeted reports
• Conduct performance reviews and professional development plans if needed
• Provide statistical and analytical support to MSD and across the agency

• At least six months ASRS experience
• Highly effective communication skills in order to write/speak with impact and collaborate with all levels of staff
• Active listening skills
• Excellent organizational skills
• Proven ability to interpret and clearly explain complex system policies and procedures via both oral and written communication
• Proven forward-thinking, problem-solving and analytical abilities that lead to creative, implementable solution
• Strong project management skills and ability to meet deadlines with accuracy
• Strong Microsoft Excel skills
• Ability to multitask within a project-heavy environment on an independent basis, as an actively contributing team member, and as leader of special project teams consisting of peers and superiors
• Can identify/analyze organizational and/or procedural problems, and select and implement proper resolutions
• Adaptable to cope with changing priorities

• Ideal candidate will have one year of supervisor/leadership experience and a four-year college degree in business, public administration or related field OR one year experience and/or training in statistics, statistical modeling, organizational process improvements, and cost-benefit analysis

• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
• Candidates selected for hire will be subject to a background investigation to include credit and criminal history.

The State of Arizona offers a comprehensive benefits package that includes:

• Robust and affordable insurance plans (medical, dental, life, short-term and long-term disability options)
• Tuition/Professional Certification monetary assistance
• A top-ranked retirement program
• 10 paid holidays per year
• Accrued vacation and sick days
• An incentivized commuter club and public transportation subsidy program
• Work-life balance supported by flexible work hours, telework, and Monday thru Friday work weeks
• The opportunity to participate in deferred compensation, credit union membership, and a wellness program
• Rewarding work that benefits the people of Arizona
• Public Service Loan Forgiveness eligible employer
• Opportunity for goal-based and spot incentives
• Free covered parking

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

• Candidates selected for hire are required to participate in the Arizona State Retirement System pension plan.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.  Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602.677.2902.  Requests should be made as early as possible to allow sufficient time to arrange the accommodation.