Retirement Compliance and Research Analyst

Interested in joining Milwaukee County? Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day.

Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors and those with Disabilities in Aging and Disability Services, and Veterans in Veterans Services. Our employees also remain committed to serving the cultural, human, recreational, and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please email fmla@milwaukeecountywi.gov. For submitted application inquiries please contact careers@milwaukeecountywi.gov. Please note: an online application must be submitted for consideration.

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Retirement Compliance and Research Analyst

Full-time, Salary

Salary Range: $52,769.60 - $79,102.40/yr

Hybrid schedule

Turn your analytical skills into meaningful public service

Do you enjoy investigating discrepancies, making sense of complex information, and improving how work gets done? Join Milwaukee County and help ensure pension benefits are administered accurately and consistently.

In this role, you'll combine research, data analysis, and quality assurance to support retirement operations. Your work will help strengthen benefit calculations, guide staff through procedures, and improve the processes people rely on for their retirement benefits.

What you'll do

• Investigate and resolve discrepancies. Review benefit calculations and determinations, verify data accuracy, and identify the root causes of errors.
• Complete internal audit work. Evaluate operational processes and internal controls, identify risks and control deficiencies, and recommend corrective actions to strengthen compliance, accountability, and operational effectiveness.
• Improve processes. Recommend operational and audit improvements, develop process documentation, and help put procedural changes into practice.
• Support staff success. Train team members and communicate process flows and procedural recommendations to relevant stakeholders.
• Contribute to projects. When assigned, manage key project elements such as requirements, scope, funding, timelines, resource constraints, and status updates.
• Strengthen quality assurance. Evaluate system access and administrative processes to ensure appropriate permissions, accuracy, consistency, and operational effectiveness.
• Perform other duties as assigned.

What you'll bring

Required qualifications:

• Current residency in Wisconsin.
• An associate degree or higher in Information Technology, Business, Public Administration, or a closely related field.
• At least one year of experience in root cause analysis, analytical work, and policy and procedures development.
• Intermediate or advanced proficiency with related computer and software applications, including Microsoft Word, Outlook, and Excel.
• Ability to push, pull, carry, and lift up to 20 pounds.

Why consider this opportunity?

Put your attention to detail and problem-solving skills to work in a role with a clear public service purpose. You'll have opportunities to investigate complex questions, drive operational improvements, and help colleagues apply procedures accurately-all on a hybrid schedule.

Bring your curiosity. Make an impact.

If you're ready to use your research and analytical skills to support accurate retirement benefits and stronger processes, apply to join Milwaukee County.

Selection process: This Original Examination is open to current Wisconsin residents. The job-related selection process may include an education and experience evaluation; written, oral, or performance tests; or other assessment methods.

Position reference: PGNR21 #1149 DR

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.