Store Manager: Goodwill Industries of Greater Cleveland & East Central OhioLocation: Alliance, OH | Pay: 55-60k | Type: Salary, Full-TimeAbout the JobJoin us in making a meaningful impact in Alliance, Ohio! Help lead a Goodwill store. As a store manager, you'll plan and direct all phases of store operations to achieve sales and profitability goals while controlling costs. Store managers are also responsible for creating a positive and desirable work environment. You'll also establish the store as a community partner by building relationships with customers. At Goodwill, we are committed to serving our community by delivering high-quality goods, fostering a supportive environment, and maintaining an inclusive and equitable workplace. Our mission is to act as stewards of donations and the environment while celebrating success and adapting to change.ResponsibilitiesOversee daily store operations, staff scheduling, and the collection, processing, and pricing of donated goodsRecruit, coach, evaluate, and develop your team, and handle day-to-day employee relationsManage cash operations and transaction accuracy, and handle customer disputes and exchangesApprove employee time and manage attendance in agency software, and partner with HR on policy issuesBuild a pipeline of internal talent for store leadership, working with the Regional DirectorEnsure compliance with retail, safety, and security policies and CARF standards, and model safe work habitsMaintain the building and property, and oversee merchandisingReview store metrics and performance data, and use them to drive improvements and growthBuild relationships across departments, and deliver world-class customer serviceLead the team in the "You Changed a Life" campaignQualifications2+ years of external management experience, or 1 year of internal management experienceRetail sales experience or demonstrated potential for managementStrong interpersonal, communication, organization, and time management skillsGood judgment, problem-solving, and delegation skillsKnowledge of merchandise such as name brand, antiques, vintage, and collectiblesAble to identify different shades and tones of colorComputer experienceBachelor's or associate degree in business management preferredFirst aid and CPR certification required (can get certified after hire)Valid driver's license and auto insuranceAbility to work nights, weekends, and some holidays is a mustBenefitsBonus incentive planDaily PayGenerous paid time offRetirement planning with company matchEmployee Assistance ProgramEmployee discountEmployees who work full-time are also eligible for:Medical, dental, & vision benefits at a fraction of the premium costShort-term and long-term disability insurance at no costLife insurance at no costPaid holidaysTo apply: Visit our website (getagoodwilljob.com) to apply!Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.Background check required.
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