THE BEACH CLUB RETAIL SUPERVISOR
Job Description: Ensure all Beach Club guests receive superior shopping and dining experiences at the Village Mercantile and Creamery. Set the example by greeting all guests in a cheerful and courteous manner and insuring attentive and cordial service is provided.
Job Tasks:
- Oversee Retail team to insure delivery of WORLD CLASS SERVICE.
- Insure guests are greeted and assisted promptly.
- Insure proper sanitation standards are followed.
- Assist in answering telephone and assisting guests with information regarding the Beach Club and services
- Insure purchases are rung up correctly and proper check/cash handling procedures are followed.
- Assist in restocking and merchandising store supplies as needed
- Assist in inventory management
- Assist in retail shop/ice cream shop as needed
- Responsible for opening/closing procedures to include use of POS system.
- Perform other duties as assigned.
Required Skills:
- Must possess excellent verbal/written communication skills
- Must possess excellent customer service skills
- Must have the ability to motivate team in a positive manner
- Must have working knowledge of Microsoft Office suite and the ability to learn on-site point of sales system
- Must have at least 1 year of prior retail experience
- Minimum of 1 year of supervisory experience, preferred
Physical Requirements:
- Ability to stand/walk during entire shift
- Ability to reach, bend and stoop
- Ability to carry 25 pound several times during a shift over a medium distance
- Ability to climb ladder as needed
At Spectrum Resorts, we believe in teamwork, family, and supporting each other. It's just who we are.
Is this who YOU are? If so, we may have a place for you at our family of resorts, The Beach Club Resort & Spa in Gulf Shores and Turquoise Place in Orange Beach.
Spectrum Resorts is home to team members who want to make a difference in the lives of their work family and the families we host each year. Together, we're redefining the beach vacation into a time when families can truly rest, relax, and reconnect with their loved ones. We’re doing all this while innovating in the industry, nurturing career goals, and celebrating each other's successes.
Curious about what it's like to be a world-class team member at Spectrum Resorts? Listen to what the team has to say.