Retail Supervisor

OUR IDEAL RETAIL SUPERVISORIn this role, you'll help improve our day-to-day retail operations by providing high-level training and guidance to empower your team to give their best every day and accomplish real results for the business. This role offers the opportunity to build practical skills, contribute to a professional team environment, and work in a setting that values accountability, knowledge, and consistent execution.

Make a tangible impact and drive success by joining White Birch Armory in Dover, NH as our new full-time Retail Supervisor! Come gain valuable leadership experience in a fast-paced environment and work alongside a dedicated team. No firearms experience or knowledge required!Our Retail Supervisor works evenings, typically from 10:00 am to 8:00 pm. Weekday and weekend availability is required. In return, you'll earn $20.00/hour and receive amazing benefits and perks like:Employer contributes up to $500 towards health insurance100% Dental InsuranceVoluntary BenefitsPTOProfessional development opportunitiesFlexible scheduleGrowth opportunitiesMentor/apprentice programA 401(k) with company matchGenerous employee discountFree classesLevel up your career with us!OUR IDEAL RETAIL SUPERVISORIn this role, you'll help improve our day-to-day retail operations by providing high-level training and guidance to empower your team to give their best every day and accomplish real results for the business. You'll be involved in the daily operations and behind-the-scenes leadership functions that keep workdays running smoothly. This includes scheduling employees, onboarding new hires, and evaluating the performance of sales staff and range safety officers. You'll deliver 1:1 coaching and training to strengthen weak areas, and discipline employees if necessary. Leading by example, you'll enhance our team's sales strategies, product knowledge, and customer service skills!General Requirements:Talent for motivating staff and ensuring individual accountabilityAbility to thrive in a fast-paced retail environmentAbility to make sound operational decisionsStrong conflict resolution and de-escalation skillsProficiency with Microsoft programs and retail operational systemsPreferred Qualifications:Bachelor's degree in a field like businessRetail leadership experienceExperience in a customer service or retail sales positionABOUT USAt White Birch Armory, a Service-Disabled Veteran-Owned Small Business (SDVOSB) based in Dover, New Hampshire, we are committed to delivering a high standard of safety, education, and customer experience in the firearms industry. Our team supports a range of services, including firearms training, retail sales, and range operations. This role offers the opportunity to build practical skills, contribute to a professional team environment, and work in a setting that values accountability, knowledge, and consistent execution. If you are looking for a structured, hands-on role with clear expectations and growth potential, White Birch Armory offers a strong foundation to develop your career.ARE YOU READY TO MAKE YOUR MARK AS OUR RETAIL SUPERVISOR?This full-time opportunity won't be available for long. Invest in your future and pursue a rewarding career as our Retail Supervisor! Apply today using our short initial form.Must have the ability to pass a background check.