Join our team in the heart of Leavenworth!
Cedarbrae Inc. is seeking an experienced and motivated Retail Supervisor to help lead day-to-day store operations across our unique retail spaces along Front Street. This role is ideal for someone who thrives in a leadership position, enjoys supporting a team, and is passionate about creating a top-tier customer experience.
As a Retail Supervisor, you’ll work closely with store management to oversee floor operations, mentor staff, manage shop organization, and contribute to an engaging, customer-first environment. You’ll also play an active role in associate development, scheduling coordination, and inventory support.
Key Responsibilities:
- Supervise, support, and motivate sales associates to meet daily goals
- Delegate tasks and follow up to ensure completion
- Lead by example to uphold customer service standards and encourage team success
- Train and onboard new staff; provide ongoing development and feedback
- Support store hiring, scheduling, and daily coverage planning
- Maintain visual and operational standards in all retail spaces
- Assist with merchandise handling, including damaged goods and restocking
- Oversee opening/closing procedures and cash handling
- Ensure adherence to all Cedarbrae policies and procedures
- Provide regular feedback to the General Manager on employee performance
- Support special projects and perform additional duties as assigned
Qualifications & Skills:
- Strong leadership and communication skills
- Experience in a supervisory or team lead role (1–3 years preferred)
- Thorough understanding of retail operations and customer service principles
- Well-organized with attention to detail
- Confident in resolving customer or staff issues calmly and effectively
- Proficiency with Microsoft Office and inventory or POS software systems
Work Environment & Physical Demands:
- Must be able to lift up to 30 pounds
- Frequent walking and movement between store locations
- May require occasional use of ladders or step stools for merchandising
- Must be able to work a flexible schedule including nights, weekends and holidays
- Full-time availability required (32+ hours per week)
Cedarbrae Inc. is a locally owned retail company with multiple storefronts in downtown Leavenworth. We are proud to offer a supportive, team-oriented work culture that values both guest satisfaction and employee development. If you’re ready to step into a leadership role in a dynamic retail environment, we’d love to hear from you!