Retail Store Manager - Norfolk Premium Outlets

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Job Type

Full-time

Description

Lead a Team. Grow a Business. Make an Impact.

At Grunt Style, we believe in more than selling apparel-we believe in building a community. Our Store Managers create an environment where customers feel welcomed, employees enjoy coming to work, and the business continues to grow.

If you're someone who enjoys leading people, developing talent, and taking ownership of results, we'd love to meet you.

What You'll Do

As Store Manager, you'll oversee the day-to-day operations of the store while leading and developing your team.

Leadership

• Recruit, hire, and develop top talent.
• Coach and mentor employees to help them grow.
• Create a positive, accountable team culture.
• Recognize team accomplishments and celebrate wins.
• Partner with HR on employee development and performance matters.

Customer Experience

• Set the standard for outstanding customer service.
• Ensure every guest receives a genuine Grunt Style experience.
• Train employees on products, operations, and brand standards.
• Maintain an organized, clean, and visually appealing store.

Business Operations

• Drive sales and achieve store goals.
• Build schedules that support the business while managing labor budgets.
• Oversee inventory, merchandising, loss prevention, and daily operations.
• Review business performance and identify opportunities for growth.

Community & Brand

• Help manage the store's social media presence.
• Support local events and community partnerships.
• Work with Marketing to execute promotions and in-store events.

What We're Looking For

We're looking for someone who:

• Enjoys leading and developing people.
• Is passionate about delivering great customer service.
• Takes ownership and leads by example.
• Communicates well and builds strong relationships.
• Thrives in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent required; Bachelor's degree preferred.
• 5+ years of retail management experience.
• Experience leading teams and driving sales performance.
• Strong organizational and communication skills.
• Experience managing schedules, payroll, inventory, and store operations.
• Familiarity with Microsoft Office and Google Workspace.
• Flexible availability, including evenings, weekends, and holidays.

Why Grunt Style?

We believe great people deserve great benefits.

We offer:

• Competitive pay
• Medical, Dental, and Vision insurance
• 401(k) with company match
• Company-paid Life Insurance
• Disability coverage
• Paid holidays
• Unlimited PTO
• Tuition assistance
• Employee discount on Grunt Style merchandise
• Opportunities for career growth and development

If you're ready to lead a team, build lasting customer relationships, and grow your career with Grunt Style, we'd love to hear from you.

EEO Statement

Grunt Style provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Grunt Style complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Salary Description

$55,000.00 - $60,000.00