Retail Store Manager

Reebok International, Ltd

  • Miami, FL
  • 30+ days ago

    Highlights

    Trains store associates on product stories as well as key selling tools as a way to drive overall store performance. Manages the customer experience and drives continuous improvement plans that ensure customer satisfaction.

    Numbers & Facts

    LocationMiami, FL

    Description

    STORE LOCATION:

    11401 NW 12th St, Suite #D 101A

    Miami FL 33172

    SALES

    • Partner with District managers on accomplishing store goals and maximizing performance.
    • Analyzes results and utilizes customer feedback to drive continuous store improvement.
    • Optimizes the consumer experience by leading in-store omni channel initiatives.
    • Drives and meets sales forecast and conversion plan goals.

    LEADERSHIP

    • Creates and leads a high-performance culture through coaching and setting clear expectations that align with Reebok's Brand values.
    • Leads, recruits and onboards store associates.
    • Trains store associates on product stories as well as key selling tools as a way to drive overall store performance.
    • Ensures compliance with policies and procedures.
    • Creates a supportive and safe working environment for all associates and customers.
    • Coaches store associates on their sales goals.

    STORE OPERATIONS

    • Ensures compliance with established store policies, procedures, and initiatives.
    • Manages store schedules and ensures compliance with guidelines and budgets.
    • Manages stockroom and replenishment procedures. Ensures compliance with federal and state guidelines.
    • Manages loss prevention as well as health and safety guidelines.

    BRAND AMBASSADOR

    • Creates an environment that drives the Brand strategy, purpose and values.
    • Ensures visual merchandising and housekeeping standards are maintained consistently throughout the store.
    • Welcomes and engages with customers in a timely manner.
    • Provides exceptional customer service.
    • Manages the customer experience and drives continuous improvement plans that ensure customer satisfaction.

    Requirements

    • High School Diploma or General Education Degree (GED)
    • Minimum 2 years of experience working in a customer focused retail environment.
    • Minimum 2 years as a store manager or in a supervisor/manager role.
    • Strong communication, relationship building and customer service experience.
    • Experiencing driving sales targets and goals.
    • Ability to stand, walk, lift and move up to 50 lbs. on a frequent basis.

    Benefits

    Competitive benefits package that includes medical, dental, 401k and vision.

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