Retail Sales Specialist

Job Title: Retail Sales Specialist 

Duration: 5 Months assignment with possible extension

Shift Schedule: 1st shift (8:00 AM - 5:00 PM)

Pay Rate: $20-$22/hr. 

Job Description:

• Accountable for all daily cash control procedures and point-of-sale transactions.
• Receives and processes incoming and outbound merchandise shipments.
• Maintains stock balances and monitor inventory levels.
• Facilitate special customer orders and merchandise transfers.
• Processes Mark Out of Stocks (MOS) and Return to Vendor (RTV) merchandise.
• Complete inventory documentation and coordinate inter-store transfers.
• Prepare for and support annual store inventory counts.
• Execute floor sets and maintain merchandising standards.
• Maintain an organized stockroom and ensure merchandise is properly stored.
• Coordinate store maintenance needs and communicate facility issues when necessary.
   

Role & Responsibilities:

• Open and close the store following established procedures.
• Deliver excellent customer service and ensure a positive shopping experience.
• Support the achievement of monthly, quarterly, and annual sales goals.
• Process purchases using the point-of-sale (POS) system.
• Handle customer returns and exchanges according to company policy.
• Respond to customer and stakeholder inquiries via email or other communication channels.
• Processes freight and inter-store transfers for markdowns.
• Maintains organized stockroom and support store inventory preparation.
• Prepare and process merchandise orders for customers.
• Identify and report on safety and housekeeping issues.
• Restock the store when necessary.
• Routinely cleans store.
• Reports all customer complaints to Store Manager.
• Follows all company policies and procedures.
   

Required Skills:

• 2+ years of retail sales, customer service, or related experience preferred.
• Strong verbal and written communication skills.
• Excellent attention to detail and organization skills.
• Ability to multitask, prioritize responsibilities, and manage time effectively in a fast-paced environment.
• Positive and professional attitude with commitment to providing excellent customer service.
• Ability to maintain a professional appearance.
• Strong working knowledge of common business applications (Outlook, Word,
• PowerPoint, Excel, Teams).
• Ability to work collaboratively within a team environment.
• Quick learner with a willingness to take initiative and adapt to changing priorities.
   

Physical Demands (if any):

• Ability to safely lift boxes to 35 lbs. Ability to stand and move about for extended periods with only short rest breaks; ability to reach, bend, stoop, etc. to handle products

Education & Experience:

• Education/experience typically acquired through basic education (e.g. High School diploma/GED) and typically 1 or more years' related work experience or an equivalent combination of education and experience (e.g. vocational school/Associate).

• Open and close the store following established procedures.
• Deliver excellent customer service and ensure a positive shopping experience.
• Support the achievement of monthly, quarterly, and annual sales goals.
• Process purchases using the point-of-sale (POS) system.
• Handle customer returns and exchanges according to company policy.
• Respond to customer and stakeholder inquiries via email or other communication channels.
• Processes freight and inter-store transfers for markdowns.
• Maintains organized stockroom and support store inventory preparation.
• Prepare and process merchandise orders for customers.
• Identify and report on safety and housekeeping issues.
• Restock the store when necessary.
• Routinely cleans store.
• Reports all customer complaints to Store Manager.
• Follows all company policies and procedures.
• Education/experience typically acquired through basic education (e.g. High School diploma/GED) and typically 1 or more years' related work experience or an equivalent combination of education and experience (e.g. vocational school/Associate).