| Location | timonium, MD |
| Salary | $15.50–$16.50 Per Hour |
Retail Sales Consultant
Location: 29 E Padonia Rd, Timonium, MD 21093
Schedule: Full-Time | 40 Hours | Daytime Schedule | Weekday and Weekend Shifts | No Late Nights
Expected Total Earnings: $19.50-$23.50 per hour
About Batteries Plus
Batteries Plus is a locally owned specialty retail and service business with six locations across South Central Pennsylvania and Northern Maryland, supported by a central warehouse and operations division.
We help customers solve automotive, power, and technology needs through batteries, key programming, battery installation, device repair, lighting, and other technical services.
Our teams learn together, solve problems, and work toward one common goal: delivering Uncommon Service Excellence.
The Role
As a Retail Sales Consultant, you'll go beyond transactional retail by understanding customer needs, explaining options, and recommending the right solutions.
Our approach is built on expertise and trust - not high-pressure tactics. You'll build specialized knowledge while earning incentives based on your individual performance.
You don't need experience with batteries, automotive keys, or device repair. Bring a strong customer-service or sales foundation, dependable work habits, and the initiative to learn. We'll provide the training.
A Day in the Life
Every day brings different customers and problems to solve. One customer may need the right battery for a vehicle. The next may need a replacement key programmed, a phone repair coordinated, or help finding a solution for a specialty power problem.
Throughout the day, you'll meet new people, ask questions, explain options, make recommendations, and work alongside our technicians and team members to take care of customers.
Some problems are simple. Others take teamwork and creativity. That's what keeps the job interesting - you're continually learning while working with a team of specialists focused on solving problems, delivering great experiences, and winning together.
What You'll Do
Consultative Sales: Understand customer needs, explain options, and recommend the right products and services.
Product Expertise: Build knowledge across batteries, automotive applications, key programming, lighting, device repair, and other technical categories.
Customer Experience: Build trust, address concerns, explain value, and follow through on customer needs.
Store Responsibility: Support inventory, merchandising, daily operations, and opening/closing keyholder responsibilities.
Advanced repair experience isn't required. Our technicians handle complex repairs while you help customers understand options and coordinate the right solution.
Pay & Performance
Your total earnings are made up of:
Hourly Pay: $15.50-$16.50 per hour
Individual Sales Incentives: Typically add $2.98-$5.97+ per hour based on individual performance, with uncapped earning potential
Weekend Premium: +$5 per hour for weekend hours worked
90-Day Training Guarantee: Base-level incentive earnings are guaranteed while you learn the role
Expected Total Earnings: $19.50-$23.50 per hour, with the opportunity to earn more through uncapped incentives
At least one weekend day per week is required.
Benefits & Your Future
Partial-paid health insurance
Group dental, vision, and short-term disability coverage options
SIMPLE IRA with 3% employer match
Paid time off and holidays
Paid training and certifications
Employee discounts
Growth & Advancement: We promote from within, with opportunities to grow into store leadership, commercial sales, training, technical services, and other roles
What We're Looking For
Relevant Experience: 1+ year of sales or customer service experience advising customers, recommending solutions, or working toward performance goals
Professional & Reliable: Communicates confidently, follows through, and takes ownership
Coachable & Curious: Wants to learn, improve, and apply feedback
Performance-Minded: Comfortable making recommendations, asking for the sale, and working toward individual goals
Team-Oriented: Enjoys contributing to a strong team and shared goals
Experience in wireless, automotive service or parts, electronics, hardware, specialty retail, hospitality, or another consultative customer environment can be especially relevant.
Our mission is:
"We deliver expert solutions and exceptional experiences that exceed expectations every time."
Ready to Build Your Next Set of Skills?
If you're ready to build new skills, perform, and grow with a strong team, we'd like to hear from you.
Apply in under three minutes. Qualified candidates are typically contacted within 24-72 hours.