Retail Sales Associate

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don't just create vacations-we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities-treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa.

Retail Sales Associate

Kalahari Resorts & Conventions is seeking a Retail Sales Associate. In this role, you will be responsible for providing a positive guest experience that exceeds expectations through effective and efficient retail operations.

As part of our leadership team, you'll embody our Promise to Lead with Love-guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll provide fast, friendly, and accurate checkout service, ensuring a positive final impression of the shopping experience. You'll maintain organized workspaces and assist team members to keep store operations running smoothly.

Pay rate: Starting $13.50/hour.

Key Responsibilities

• Greet customers and ascertain their wants/needs.
• Open and close Micros system.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires, providing up-selling opportunities when appropriate.
• Answer questions regarding the store, resort, and merchandise.

What We're Looking For

• Basic business administration and general knowledge of principles and practices of a retail environment preferred.
• Experience in retail, customer service or sales environment preferred.
• Knowledge of micros systems, computers, and other office equipment is preferred.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love-because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.