Retail Sales Associate / Customer Service

At Elements Massage Plymouth, we value our people, and work-life balance is key. We listen to and invest in our team members. Our philosophy is to communicate effectively, encourage collaboration, and provide the proper resources for everyone to excel.

Compensation & Benefits

• Competitive pay: $17+ per hour
• Monthly Bonuses
• Paid time off
• Holiday pay
• Complimentary monthly massage or skincare service at the studio
• Health insurance
• Dental and Vision insurance
• Retirement savings with employer matching (401(k) or SIMPLE IRA)

Key Responsibilities

• Follow the established sales process to promote and sell the monthly Elements Wellness Program
• Build strong customer loyalty through informed listening and effective communication with new, established, and prospective clients
• Transform client feedback and criticism into opportunities for exceptional customer service

Qualifications

• Customer service experience in a spa-like environment, demonstrating attention to detail, hospitality, and excellent execution
• Familiarity with modern office tools; proficiency in scheduling and payment processing systems
• Flexibility to create a positive work environment for employees and exceptional experiences for clients