Retail Sales and Parts Specialist Hot Tubs/Spa

Join Carefree Spas, Inc. —a family-owned company with nearly 40 years in the spa and pool industry—helping customers create relaxing spaces at home. Help customers from first questions to final solutions—whether that’s recommending the right part, coordinating warranty logistics, or meeting a client onsite to evaluate installation feasibility.

Benefits:

• 401(k)
• Bonus based on performance
• Paid time off
• Training & development

Are you a client-centric sales professional who loves meeting people, solving problems, and representing a brand with pride?
 
Join Carefree Spas, Inc.—a family-owned company with nearly 40 years in the spa and pool industry—helping customers create relaxing spaces at home.


Why You’ll Love Working at Carefree

• Established & reputable retailer with three dealerships and long-standing customer relationships
• Fun products that make customers’ lives better (hot tubs, sauna, cold plunge, parts & accessories)
• Supportive leadership & good working environment
• Variety every day—sales, service, warranty support, inventory, and customer care

The Opportunity
This role is perfect for someone who thrives on relationship-building, enjoys retail sales, and takes pride in follow-through. Help customers from first questions to final solutions—whether that’s recommending the right part, coordinating warranty logistics, or meeting a client onsite to evaluate installation feasibility.


What You’ll Do


Sales & Customer Experience (Retail)

• Provide retailsales and service to customers across Central Indiana
• Present and promote products and services to new and existing customers
• Offer customized solutions to drive revenue and help customers enjoy their outdoor living investment
• Respond to inquiries, contact prospective customers, and schedule follow-ups
• Represent Carefree with professionalism and top-notch service
• Attend area and industry shows/events to increase brand awareness and sales
• Meet customers onsite to evaluate installation feasibility

Parts Department

• Process payments (cash/credit/check), manage returns and core exchanges
• Stock shelves, perform cycle counts, and order parts to maintain ideal inventory levels
• Set up product displays and keep the retail floor clean and organized

Warranty Department

• Order parts, track deliveries, and coordinate logistics

What You’ll Bring

• Previous experience in retail sales and exceptional customer service
• Comfort using CRM platforms and strong technical aptitude
• Ability to build trust and rapport selling a top-line luxury home product
• Strong communication and negotiation skills
• Goal-oriented self-starter with a “do what it takes” work ethic (no clock-watchers)
• Valid driver’s license + acceptable BMV check for insurance coverage
• Reliable transportation for client meetings
• Availability to work Tuesday–Saturday, 45–50 hours/week
• High School Diploma or GED, or more

Physical Requirements

• Standing for long periods
• Manual dexterity and mechanical inclination
• Bending, stooping, crouching, reaching, using hand tools
• Lifting up to 70 lbs

What We Offer

• Base salary + commission
• Paid time off (PTO) and vacation + 401K
• On-the-job training and continuing education
• Supportive culture with a team-first environment
• Lots of variety—no two days the same
• Great place to work. 

Ready to make home leisure more enjoyable for everyone?
Apply today and come grow with a company that values service, integrity, and lasting customer relationships.