Retail Lead - Orlando, FL

Job Description

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21026 Orlando Florida 32839 Retail Lead - Orlando FL

Working for one of our world-class brands means being part of a great working environment and collaborating with people from all corners of the world on a product you are proud of.

Summary

We are seeking a talented enthusiastic Retail Lead to be a brand ambassador for our superstore who strives to create a unique retail experience for our customers by helping to manage day-to-day operations of the business. This individual would embody our vision to create the ultimate customer experience by delivering excellent service and leading store associates to meet and exceed our performance standards. To succeed in this role the candidate must possess excellent communication skills, a strong business acumen, and a background in retail and/or luxury goods.

What can you expect as a Retail Lead at Cigars International

Formulating strategic business development plans to ensure brand growth and long-term financial success

Assist in setting standards and objectives for retail sales staff

Educating and holding sales team to company goals, visual merchandising directives, product knowledge, and customer service standards

Overseeing and optimizing daily retail associate routines to ensure efficiency

Working closely with the store manager to set and deliver upon sales and profit goals

Monitoring all store expenses to ensure the store stays in line with the budget objective

Creating and enforcing employee schedules

Monitoring progress of store goals and driving results

Ability to execute all store operations and ensure they are completed satisfactorily

Motivating team members to achieve their personal best

Managing Labor hours to reach hourly wage goal set by store Manager

Assigning daily duties for deployment positions

Monitor the store systems to be sure they are properly functioning and maintained lighting, HVAC, humidification, water treatment, plumbing, alarm, and surveillance

Your areas of knowledge and expertise that matters the most for this role

Strong written and verbal communication skills

Proficiency in Microsoft Word, Excel, and PowerPoint

Ability to input, retrieve, and analyze data

Hands-on commitment to getting the job done

Proven ability to direct and coordinate operations

Strong organizational and time management skills

A general understanding of cigars and the Cigar Industry is preferred but not required

We value our employees and in addition to our competitive salaries, we offer a competitive benefit package to our talented team members including:

Comprehensive Health Care Vision & Dental Plan Flexible Spending Account Disability Plans Basic & Supplemental Life Insurance Additional Supplemental Benefits Paid Vacation Paid Time Off (PTO) days Holidays 401k Retirement Saving Plan including a generous Company match

Cigars International is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.e-verify.gov.

If you are currently working in STG please click on Employee Login to apply to our internal positions. Apply now