Retail Lead

Heritage Cooperative is always looking for friendly, outgoing, customer-service driven employees. Our people are our greatest asset, and we are constantly thinking outside of the box for new ways to make working at Heritage Cooperative attractive to our current and prospective employees. If you see yourself as a future Retail Lead with Heritage Cooperative, apply TODAY at www.heritagecooperative.com/Careers!

REQUIRED QUALIFICATIONS

Ability to thrive in a fast-paced environment

Ability to work in different locations for any division, hauling various products, based upon the needs of the business

Outstanding organizational and time-management skills

Excellent communication skills

Fundamental mechanical skills

Willingness to work extended hours and weekends when needed

Willingness to work various weather elements including cold, heat, wind, rain, etc

PREFERRED QUALIFICATIONS

Valid Driver License, with acceptable driving record

High School Diploma or equivalent

Previous industry experience

ESSENTIAL JOB FUNCTIONS

Serve as a positive representation of Heritage Cooperative's Core Values

Provide Superior Customer Service

Highest Standards of Integrity and Trust

Continuous Improvement

Being a Good Partner

Assist or direct walk-in customers in a polite and professional manner

Advise customers by escorting them to products and suggesting items by providing information on products

Handle customer inquiries as it relates to product offerings, pricing, billing, etc

Operate cash registers and receive payments by processing checks, cash, and store or other credit cards

Understand and apply learning regarding tax exempt requirements with ability to gather documentation to support tax exempt status of customers

Document each sale by creating or updating customer profile records

Complete operational duties, which includes paperwork and sales reports as they relate to store opening and closing

Load and unload purchases into customer vehicles

Organize warehouse based on incoming and outgoing inventory, communicate all inventory needs and issues to appropriate supervisors, and participate in physical inventory counts

Handle customer escalations

Learn product knowledge through various avenues, whether online, at the location, or through travel

Abide by all safety regulations to ensure safety of oneself, coworkers and customers

Other duties as assigned

PHYSICAL DEMANDS

Ability to frequently stand and/or walk for extended periods of time

Ability to frequently sit for extended periods of time

Ability to frequently lift and/or carry heavy objects no more than 75 pounds

Occasionally required to crawl, stoop, kneel, climb, or balance

WHY HERITAGE?

Medical, Dental, and Vision Insurance

Company Paid Life and AD&D Insurance

Company Paid Short-Term and Long-Term Disability

Paid Holidays, Sick, and Vacation Time

401k with Company Match after 6 months

Farm Bureau Membership

Profit Sharing

Questions? Contact recruiter@heritagecooperative.com

DISCLAIMER

The job description is not intended to cover or describe all tasks, duties and responsibilities the employee may be required to be asked to perform. Heritage Cooperative retains the right to change or add new tasks, duties and responsibilities at any time, with or without notice to the employee.

WORK AUTHORIZATION

Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment.

AAP/EEO STATEMENT

Heritage Cooperative provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Heritage Cooperative complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Heritage Cooperative expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Heritage Cooperative's employees to perform their job duties may result in discipline up to and including termination. #INDSP