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Retail General Manager

Love's Travel Stops & Country Stores

Hillsboro, TN

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JOB DETAILS
SKILLS
Alternative Energy, Budgeting, Customer Satisfaction, Customer Support/Service, Customer/Client Research, Financial Reporting, Inventory Management, Maintenance Services, Marketing, Merchandising, Operations Management, Process Management, Profit & Loss Statements, Restaurant, Retail, Retail Management, Revenue Growth, Sales, Sales Strategy, Staff Development, Training/Teaching, Truck Driver, Waste Management, Wholesale Industry
LOCATION
Hillsboro, TN
POSTED
30+ days ago
Benefits: _* Fuel Your Growth with Love's - company funded tuition assistance * Paid Time Off * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately * Profit Sharing - Love’s Shares_


Welcome to Love’s!


The Retail General Manager plays a key role in ensuring the smooth and efficient operation of our high-volume, multifaceted retail customer service center. You will lead staff, including Operations Managers and Assistant Managers, to provide exceptional customer service, managing processes, and executing strategies to enhance sales and customer satisfaction. With opportunity as our greatest benefit and a dynamic team environment, this role is ideal for individuals passionate about the retail industry and ready to make a difference.


Job Functions:


+ Ensure a safe, clean, and well-maintained location interms of exceptional customer service, facility maintenance, proper merchandising, and suitable marketing procedures.

+ Drive sales of products and services through efficient ordering, stocking, inventory management, and waste management.

+ Responsible for proper task execution, following effective safety practices, schedule and cash integrity, talent acquisition, employee development, and support HR functions.

+ Work alongside team members to train and develop in order to maximize customer service expectations.

+ Understand financial reporting which includes profit and loss statements to affect business changes and capitalize on opportunities.

+ Addressing customer feedback and working to improve the overall experience.


Experience:


+ 3+ years in retail, restaurant, travel stop or c-store, big box, grocery, or department store management.

+ 3+ years’ experience managing operations with annual sales volume of $2+ million

+ 3+ years’ experience deciphering and impacting budgets and P&L statements

+ 3+ years’ experience supervising and training 10+ employees


Our Culture:


Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.


Love's is an Equal Opportunity Employer. Veterans encouraged to apply.
EOE-Protected Veterans/Disability

About the Company

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Love's Travel Stops & Country Stores