POSITION DESCRIPTION AND KEY MEASURES
Department – Retail Operations
Location – USA
Reports to - State Manager
POSITION PURPOSE AND EXPECTATION:
The District Manager Position is responsible for the achievement of Sales Growth on Last Year by providing outstanding Customer experience in all stores through:
- Effective Store visits. Evaluate the performance of the Store Manager, utilising the reports available and set clear objectives to achieve Lovisa directives and benchmarks.
- Ensure communication, through morning calls, written action plans, LOLA notices and one-on-one meetings is clear and consistent, with an aim to coach and develop your Team.
- Recruit passionate and Customer focused Team to develop and succession plan through Lovisa.
- Reduce unnecessary costs, through effective rostering - the right people at the right time.
- Focus on reducing internal and external shrinkage by ensuring Store Managers and Team follow the Lovisa Security Manual and Loss Prevention best practise.
- Flexibility and desire to travel interstate and/or Internationally based on the needs of the business
Skills, knowledge and personal qualities required:
- Personable, approachable and a great coach. Be there for your Team.
- Time management. Meet all deadlines requested by your Team, Peers, Department Heads and Managers.
- Attuned and committed to the Lovisa Culture Commitments and this is displayed at all times through leadership, behaviours, attitude and actions.