Retail Client Service Manager

Retail Client Services Manager

Responsibilities

• Ensure retail execution compliance across distribution, pricing, planogram integrity, display performance, promotional activation, and point of sale placement

• Identify and resolve in store compliance issues and escalate barriers with clear and actionable recommendations

• Analyze performance data and reporting to identify trends, risks, and opportunities and translate insights into executional recommendations

• Communicate execution progress, insights, opportunities, and promotional activities to headquarters, clients, and field leadership

• Manage client engagement by overseeing account performance, budgets, and investment strategies while aligning retail and sales priorities to drive growth

Qualifications

• Education Requirements: Associate degree

• Experience Requirements: 2-4 years experience in relevant field (Retail management, client services, or consumer packaged goods experience preferred)

• Travel requirement: No travel requirements

Supervisor Responsibility

• Direct Reports: This position does not have supervisory responsibilities for direct reports

• Indirect Reports: Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports

Required Knowledge and Skills

• Ability to lead, coach, and support field teams

• Ability to develop and execute strategic plans to drive business growth

• Strong prioritization and organizational skills

• Strong project management and problem solving skills

• Ability to interpret data and translate insights into actionable recommendations

• Advanced proficiency in data analysis and reporting tools

• Strong communication and interpersonal skills

• Ability to manage multiple priorities in a fast paced environment

Job Will Remain Open Until Filled