Benefits:- 401(k) matching
- Dental insurance
- Free uniforms
- Health insurance
- Paid time off
- Vision insurance
*** Health, Dental, and Life Insurance and Retirement Options Available***Position Overview:
We are seeking a skilled and motivated
Restoration Technician to join our team. The Restoration Technician is responsible for performing water, fire, and mold mitigation tasks, ensuring that properties are restored to their pre-loss condition. The ideal candidate will have hands-on experience in restoration, excellent communication skills, and a strong commitment to safety and customer satisfaction.
Key Responsibilities:
- Mitigation and Remediation:
- Perform water extraction, structural drying, mold remediation, and fire/smoke damage cleaning in residential and commercial properties.
- Set up, monitor, and adjust drying and dehumidification equipment, ensuring optimal performance and drying conditions.
- Conduct controlled demolition, including the removal of damaged drywall, flooring, and insulation, as necessary.
- Clean and sanitize affected areas using specialized cleaning agents and tools.
- Documentation and Reporting:
- Accurately document all activities, including moisture readings, equipment usage, and project progress, using company software.
- Capture before-and-after photos of affected areas, ensuring proper documentation for insurance purposes.
- Report project status and issues to the Crew Supervisor or Project Manager in a timely manner.
- Customer Service and Support:
- Communicate effectively and professionally with clients, explaining the restoration process and addressing any concerns or questions.
- Provide updates to clients throughout the project, ensuring they are informed and satisfied with the work being performed.
- Demonstrate empathy and professionalism when interacting with clients during stressful situations.
- Equipment Maintenance and Safety Compliance:
- Maintain and clean all equipment and tools to ensure proper functioning and longevity.
- Follow all safety guidelines and company protocols, including the use of personal protective equipment (PPE).
- Identify and report any safety hazards or equipment malfunctions to management immediately.
Qualifications:
- High school diploma or equivalent required.
- Prior experience in water, fire, or mold restoration preferred but not required; we are willing to train the right candidate.
- IICRC certifications (e.g., WRT, ASD, FSRT) are a plus but not mandatory.
- Valid driver’s license with a clean driving record.
- Ability to work in challenging environments, including those affected by fire, water, and mold damage.
Skills and Attributes:
- Strong attention to detail and ability to follow instructions.
- Good communication and interpersonal skills.
- Physically fit and able to lift heavy objects (up to 50 lbs) and work in confined spaces.
- Ability to work independently and as part of a team.
- Flexible and able to work overtime or on-call shifts as needed.
Benefits:
- Competitive hourly wage based on experience.
- Comprehensive health, dental, and vision insurance.
- 401(k) plan with company match.
- Paid time off and holidays.
- Opportunities for training and professional development.
- Company-provided uniforms and equipment.
Work Environment:
- Frequent travel to job sites within the service area.
- Exposure to various environments impacted by water, fire, and mold damage.
- Ability to work in varying conditions, including confined spaces, attics, basements, and other challenging areas.