Overview
As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.
Key Responsibilities
· Oversee and perform restoration processes as scheduled and ensure quality control
· Manage the customer and client experience and overall project satisfaction. Communicate clear expectations to restoration technicians and supervise their activities
· Thoroughly document restoration projects support the services provided
· Manage labor, equipment, and supply usage on assigned projects
· Communicate progress, problems, and important updates with internal team members.
· Verify all safety protocols are established and followed for workplace safety
· Perform daily, weekly, and monthly vehicle and equipment maintenance, as assigned.
· Coach and train restoration technicians
Position Requirements
· High school diploma/GED
· Valid driver’s license
· Experience in cleaning, restoration, or construction is a plus but not required
· IICRC certification a plus, not required
Skills/Physical Demands/Competencies
· Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
· Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
· Ability to repetitively push/pull/lift/carry objects
· Ability to work with/around cleaning agents
Benefits:
§ Competitive compensation
§ Superior benefits
§ Paid training
§ Career progression
§ Personal and professional development
And more!
Pay starts at $20 - 25 an hour based on experience, with the possibility of overtime pay.
Each SERVPRO® Franchise is Independently Owned and Operated.