Restoration Project Manager

PUROCLEAN OF PITTSBURGH is in search of our next team member! We are adding a MITIGATION TECHNICIAN to our ever-growing family. PuroClean maintains a high-performance culture and family-oriented culture.

Can you provide exceptional customer service, show genuine care and compassion, and have great communication and documentation skills? Then, this job is perfect for you!!

We are growing at a very fast pace, so we are almost always hiring. Now, we need a key employee to join our team so we can continue to help new customers and clients!

Responsibilities:

• Daily documentation of any type of communication, work performed, via photos and written through our software to staff and insurance carriers.
• Ability to gain customers' trust and get the work signed by explaining our process, managing and answering all customers' questions.
• 24/7 Emergency response at customers' requests, performing necessary tasks.
• Work closely with the production team, office staff and supervisors.
• Ensure client satisfaction. Always have the yes ma’am attitude we can help you with that.
• Maintaining an orderly and organized work area
• Job management.
• Executing high-quality service with a focus on customer satisfaction
• Drying and Fire Mitigation, mold remediation
• Demolition, Debris removal

Our ideal team member:

• Great at customer service
• Great communication Skills
• Possitive mindset
• Team Player
• Reliable and punctual
• Respectful
• Great problem solver
• Clean, orderly appearance
• Polite and comfortable speaking to customers
• A take-charge attitude

We are a family-owned PuroClean mitigation company serving Colorado, New Mexico, and Pennsylvania, specializing in water, fire, mold, and biohazard damage restoration. Founded by owners from Colombia, our company is built on strong family values, relentless customer service, and genuine care for people.

Our mostly bilingual team allows us to serve diverse communities with clear communication, compassion, and professionalism. We treat every home and business as if it were our own — restoring properties quickly while delivering peace of mind when it matters most.